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Problem renaming mail address

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Problem renaming mail address - 4.Oct.2011 4:06:30 PM   


Posts: 1
Joined: 4.Oct.2011
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One of my office staff resigned and another took her place. For ease of migration, I am trying to rename the email account but the "reply-to" name still shows the old name.
Details: Client is running Outlook 2010 on Win 7 platform interfacing with Exchange on a Windows Small Business 2003 server.

I changed all names in the Active User Directory from oldname@domain to newname@domain and changed all occurrences I could find in the client email account. In the Exchange properties for that user, the newname@domain is the primary and oldname@domain is an alias.

The new account looks perfect and receives mail to both addresses. But when sending a note to someone else, the recipient sees all the new information except when sending a reply, the name of the reply to address reverts to oldname. How can I change that display in the recipient's reply? I can't find a default "Reply-To" name and address.

Post #: 1
RE: Problem renaming mail address - 8.Oct.2011 11:32:07 PM   


Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
When you look at the Email Addresses, the one following SMTP: in uppercase characters is the reply address.  You need to open AD Users & Computers, open the user object, go to the Email Addresses tab, highlight the address you want to use, and make it the default address.



Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)

(in reply to randy4375)
Post #: 2

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