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Public Folder can't recieve external email !! H E L P M E PLEASE !!

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All Forums >> [Microsoft Exchange 2003] >> Public Folders >> Public Folder can't recieve external email !! H E L P M E PLEASE !! Page: [1]
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Public Folder can't recieve external email !! H E L P ... - 14.Mar.2010 3:37:49 PM   
kentdax

 

Posts: 68
Joined: 13.Mar.2008
Status: offline
Hi all

I have this problem with Public Folders - they all of a sudden cannot recieve external email. I need help with a troubleshooting model eg checklist. What should I check in terms of permissions etc.

I've never run into this kind of problem before. Could ACL has become corrupt somehow or has someone with too much priviliges has messup the permissions. Ether way I need some step-by-step guide on how to troubleshoot this issue - if possible. Any help would be greatly appreciated.

kind regards

Kent
Post #: 1
RE: Public Folder can't recieve external email !! H E ... - 16.Mar.2010 5:18:48 PM   
kentdax

 

Posts: 68
Joined: 13.Mar.2008
Status: offline
Hi Neko

Thanks for quick reply ! I forgot to mention that we've suffer from a power outage in our server hall. No UPS or any other backup power took over - everything just went pitch black.

The thing is that most databases are on SAN/Storage disks in a ESX environment and those disks and virtual servers took a gigant dive when power failed. So I wonder if there's a slight risk of corrupt ACL in pub.edb databases ? If so could a restore of pub.edb help ?
Would really appreciate if you'd find some time to reply.


kind regards

Kent
Post #: 2
RE: Public Folder can't recieve external email !! H E ... - 16.Mar.2010 5:36:29 PM   
kentdax

 

Posts: 68
Joined: 13.Mar.2008
Status: offline
Hi again Neko

Forgot to mention that no NDR back to sending end,just a few messages saying mail has been delayed. PF is mailenabled but there's one thing that's very strange:

If I send an internal mail to PF john@doe.org it is recieved at that PF, but if I look at the SMTP address of that PF it could look like 1234john745@doe.org. It hasn't the proxy address john@doe.org at all,just a bunch of random SMTP addresses - as it seems - that contains the proper address but isn't the proper address.

On top of that:
If I search the entire forrest for john@doe.org it is a different PF that has this address with a quite similar name - but it isn't the PF john@doe.org.

Have you any idea/clue how this could be ?


kind regards

Kent

(in reply to kentdax)
Post #: 3
RE: Public Folder can't recieve external email !! H E ... - 21.Nov.2010 8:37:40 AM   
rave007

 

Posts: 3
Joined: 15.Nov.2010
Status: offline
Make Anonymous Permission as Contributor. This will make your mail enable public folder to received emails from external companies. (e.g. gmail.com or yahoo.com)

Regards,
Rave

(in reply to kentdax)
Post #: 4

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