Exchange Server Forums

RPC over Https & Active Sync - Out of sync with mail

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [Microsoft Exchange 2003] >> General >> RPC over Https & Active Sync - Out of sync with mail

Page: [1]

Message

<< Older Topic Newer Topic >>

Limited time MSExchange.org offer! -- 1.Sep.2008 1:00:00 PM

TechGenix and SolarWinds have partnered to provide free copies of SolarWinds Exchange Monitor to all visitors who join the MSExchange.org Forums. SolarWinds Exchange Monitor is a handy desktop dashboard that continuously monitors Microsoft Exchange to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Learn more about Exchange Monitor and the free offer!

RPC over Https & Active Sync - Out of sync with mail - 20.Aug.2008 7:42:04 PM

Sybrix

Posts: 13
Joined: 15.Jul.2002
From: AUSTRALIA
Status: offline

Hi Guy,

I have this weird issues with our current setup of when a user read or mark as unread an e-mail from RPC over HTTPS, the mobile device does not showed the update or the replicate changes using EAS method. This intermittenly work and then get out of sync.

What i have try is:-

- Deleted exchange profile from mobile device and re-establish again, that seem to be OK for a short term, but problem come back

- Initially the Calendar was not sync properly, now is the inbox mail turn that having the problem

- If I disable RPC over HTTPS and just used Active sync only, changes made in Outlook client get push down to the phone properly based on the scenario above

What we have is a single Exchange backend server with service pack 2 install, ISA 2004 with rules defined RPC over HTTPS/ OWA/ Active Sync allow only, seperate domain controller/ AD with a purchase certificate

Here is what ISA 2004 monitoring showed:-

Failed Connection Attempt EPISA01 21/08/2008 10:24:26 AM
Log type: Web Proxy (Reverse)
Status: 64 The specified network name is no longer available.
Rule: OWA WEB ACCESS
Source: External ( 122.110.58.203:0)
Destination: (owa.****.com.au 10.32.4.11:443)
Request: RPC_IN_DATA https://OWA.****.com.au:443/rpc/rpcproxy.dll?EPMXS01.Ezypay.local:6004
Filter information: Req ID: 05c28ae7
Protocol: https
User: anonymous
Additional information
Client agent: MSRPC
Object source: Internet Processing time: 1101562
Cache info: 0x0 MIME type:

Denied Connection EPISA01 21/08/2008 10:24:27 AM
Log type: Firewall service
Status: A non-SYN packet was dropped because it was sent by a source that does not have an established connection with the ISA Server computer.
Rule:
Source: Internal (owa.****.com.au 10.32.4.11:443)
Destination: Local Host ( 10.32.4.10:62315)
Protocol: Unidentified IP Traffic (TCP:62315)
User:
Additional information
Number of bytes sent: 0 Number of bytes received: 0
Processing time: 0ms Original Client IP: 10.32.4.11
Client agent:

Denied Connection EPISA01 21/08/2008 10:27:23 AM
Log type: Firewall service
Status: A non-SYN packet was dropped because it was sent by a source that does not have an established connection with the ISA Server computer.
Rule:
Source: Internal (owa.****.com.au 10.32.4.11:443)
Destination: Local Host ( 10.32.4.10:62359)
Protocol: Unidentified IP Traffic (TCP:62359)
User:
Additional information
Number of bytes sent: 0 Number of bytes received: 0
Processing time: 0ms Original Client IP: 10.32.4.11
Client agent:

Failed Connection Attempt EPISA01 21/08/2008 10:30:16 AM
Log type: Web Proxy (Reverse)
Status: 1460 This operation returned because the timeout period expired.
Rule: OWA WEB ACCESS
Source: External ( 123.243.201.53:0)
Destination: (owa.****.com.au 10.32.4.11:443)
Request: RPC_IN_DATA https://OWA.****.com.au:443/rpc/rpcproxy.dll?EPMXS01.Ezypay.local:6001
Filter information: Req ID: 05c2837d
Protocol: https
User: anonymous
Additional information
Client agent: MSRPC
Object source: Internet Processing time: 24345406
Cache info: 0x8 MIME type:

Anyone has ever come across to this issues? Is there a tools to monitor or log those error down to analyze what the root of the cause

Thanks in advanced

Regards,

Jack

< Message edited by Sybrix -- 20.Aug.2008 9:53:15 PM >