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Recovering Deleted Items

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Recovering Deleted Items - 10.May2006 7:23:49 PM

Sleepless in VA

Posts: 5
Joined: 17.Apr.2006
Status: offline

Hi,

I'm looking for the setting in Exchange, or maybe in Outlook, that enables you to be able to recover deleted items. We have some users in our network who have the functionality, and they can go back several months, and some (including myself) who don't have the option at all. I can delete items (by emptying the Deleted Items folder), and immediately select Recover Deleted Items from the Tools drop down menu, and there is nothing there.

Thanks.

Post #: 1

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RE: Recovering Deleted Items - 10.May2006 8:06:25 PM

Sleepless in VA

Posts: 5
Joined: 17.Apr.2006
Status: offline

As a follow up, I added the DumpsterAlwaysOn DWORD value in HKLM Software Microsoft...., that MS recommends on its website, and that did not fix it.

(in reply to Sleepless in VA)

Post #: 2

RE: Recovering Deleted Items - 10.May2006 10:10:16 PM

mfarouk

Posts: 100
Joined: 14.Feb.2005
From: Toronto
Status: offline

Are you pressing Shift+Delete when deleting a message?

(in reply to Sleepless in VA)

Post #: 3

RE: Recovering Deleted Items - 11.Aug.2006 3:07:10 PM

Sleepless in VA

Posts: 5
Joined: 17.Apr.2006
Status: offline

Shift-delete or just delete makes no difference.

(in reply to mfarouk)

Post #: 4

RE: Recovering Deleted Items - 12.Aug.2006 1:15:35 AM

Lancy

Posts: 222
Joined: 24.Feb.2006
Status: offline

check your mailbox settings under exchange general, storage limits, deleted item retention,

is it selected to mailbox store limit or customised settings.?

(in reply to Sleepless in VA)

Post #: 5