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SBS Exchange connection problems

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SBS Exchange connection problems - 3.Mar.2010 5:53:55 AM   
Akinomoakin

 

Posts: 7
Joined: 3.Mar.2010
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Dear All,
We are using SBS Server 2003 right now and we are having clients’ connection issues with our exchange server. Please guys, is there any way that:
(1) I can know the actual number of CAL licenses that we have?
(2) How many of the available CAL licenses are been used by staff at any point in time?
(3) I can check who is connected to the exchange server at any point in time?
(4) I can disconnect them forcefully so that a higher manager can get connected and thirdly, if I connect via my PC and I am also connecting via my blackberry, am I using 2 licenses or 1?
Please all contributions will be highly appreciated.
Post #: 1
RE: SBS Exchange connection problems - 3.Mar.2010 6:10:12 AM   
alanhardisty

 

Posts: 389
Joined: 28.Feb.2010
Status: offline
Hi Akinomoakin,

1. With SBS, you need to open up the Server Management Console (Start> Server Manaement) then click on Licensing to see how many licenses have been installed and how many licenses have been used (maximum).

2. In Server Management, Click on Advanced Management> Computer Management> System Tools> Shared Folders> Sessions to see who is using a CAL at the current time.

3. See above

4. From the above, right-click on a session and click Close Session to remove the user from a current session / CAL. Depends if you chose Device CAL's or User CAL's for your licensing. If device, then yes, if user, then no.

_____________________________

Alan Hardisty

http://www.it-eye.co.uk
http://alanhardisty.wordpress.com
http://www.exchange-certificates.com

(in reply to Akinomoakin)
Post #: 2
RE: SBS Exchange connection problems - 3.Mar.2010 7:19:34 AM   
Akinomoakin

 

Posts: 7
Joined: 3.Mar.2010
Status: offline
Hi alanhardisty,

Thanks for your prompt response. I really appreciate it. I followed your step 1 and I was able to see the number of licenses installed and the number being used currently (maximum). But when I checked the session as explained in step 2 (Advanced Management> Computer Management> System Tools> Shared Folders> Sessions ) to see who is using a CAL at the current time, the numbers of users there is different from the number of licenses being used currently (maximum) as shown in the Start> Server Management>licenses page of step 1. I believe the two numbers should tally. Am I doing something wrong?

(in reply to alanhardisty)
Post #: 3
RE: SBS Exchange connection problems - 3.Mar.2010 7:36:14 AM   
alanhardisty

 

Posts: 389
Joined: 28.Feb.2010
Status: offline
The visible session smay include multiple sessions from the same user, so the CAL's won't be a 1 to 1 match for the sessions.

The Maximum number of CAL's used is a maximum since the server was installed, not a maximum currently in use. It will change over time as more users connect concurrently.

_____________________________

Alan Hardisty

http://www.it-eye.co.uk
http://alanhardisty.wordpress.com
http://www.exchange-certificates.com

(in reply to Akinomoakin)
Post #: 4
RE: SBS Exchange connection problems - 3.Mar.2010 11:58:56 AM   
Akinomoakin

 

Posts: 7
Joined: 3.Mar.2010
Status: offline
Thank you alanhardisty.

Is there a way for me to know if the CAL licenses installed on my SBS server is User cals or device cals?

(in reply to alanhardisty)
Post #: 5
RE: SBS Exchange connection problems - 3.Mar.2010 12:02:37 PM   
alanhardisty

 

Posts: 389
Joined: 28.Feb.2010
Status: offline
No, there is no way to know from the server - You will (should) have a piece of paper showing this information as you have to make a choice when you install them and write the type down on the piece of paper from MS that comes with the licences.

_____________________________

Alan Hardisty

http://www.it-eye.co.uk
http://alanhardisty.wordpress.com
http://www.exchange-certificates.com

(in reply to Akinomoakin)
Post #: 6

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