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Self-signed certificate issue

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Self-signed certificate issue - 21.Jul.2013 9:10:44 PM   
exchDPA

 

Posts: 12
Joined: 18.Aug.2010
Status: offline
A remote user firing up Outlook, sees a popup saying the security certificate has expired. I reviewed certificates in Exchange and the relevant self-signed certificate had indeed expired several days before. I then followed the procedure described in http://exchangepedia.com/blog/2008/01/exchange-server-2007-renewing-self.html which adds a new certificate and deletes the old certificate. Do I need to do anything at the User end because they are still seeing the popup?
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RE: Self-signed certificate issue - 15.Aug.2013 11:09:55 PM   
exchDPA

 

Posts: 12
Joined: 18.Aug.2010
Status: offline
Folks, someone out there must have an idea what's going on here and I need their input. This is impacting only 1 user out of 10 but it is the CEO and, though not devastating, it is pissing him off. Since adding the new certificate, the popup now shows a tick against "the security certificate date is valid" but has a cross against "The name on the security certificate is invalid or does not match the name of the site". Also, to the right of the "lock" icon, is the word "sites" - what does this mean and where does it come from?

(in reply to exchDPA)
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