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Some emails will not reach the receipients (URGENT)

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Some emails will not reach the receipients (URGENT) - 3.Apr.2007 8:42:28 AM

Akhoshbin

Posts: 37
Joined: 13.Jun.2001
Status: offline

hi all
we have 2 exchange server (exchange 2000 sp3 ) + a gateway in our domain .today some users complained that they don't get emails from outside . i checked message tracking center & saw that below message is logged for these users & nothing about sending to Catergorizer & Loacal Delivery ,others don't have the problem .i tried sending to the users email from YAHOO & they got the email .i tried restarting the Exchange Services too but no success .what extra steps should i take .

thanks in advance
akhoshbin1975@yahoo.com

Event Time | Event
27/05/2004 11:45 SMTP: Message Submitted to Advanced Queuing
27/05/2004 11:45 SMTP: Started Message Message
Submission to Advance Queue