Exchange Server Forums

Some users unable to login to OWA

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [Microsoft Exchange 2003] >> Outlook Web Access >> Some users unable to login to OWA

Page: [1]

Message

<< Older Topic Newer Topic >>

Limited time MSExchange.org offer! -- 1.Sep.2008 1:00:00 PM

TechGenix and SolarWinds have partnered to provide free copies of SolarWinds Exchange Monitor to all visitors who join the MSExchange.org Forums. SolarWinds Exchange Monitor is a handy desktop dashboard that continuously monitors Microsoft Exchange to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Learn more about Exchange Monitor and the free offer!

Some users unable to login to OWA - 8.Jun.2007 10:56:25 PM

zsjb01

Posts: 1
Joined: 8.Jun.2007
Status: offline

My server crashed and was forced to restore all mailboxes using Backupexec ver 11D. I selected the option to have BU Exec create the user account during the restor process. The users that were created by Backupexec are unable to login to OWA they recive a message that states "You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct." However any other user created before or after can access OWA just fine. comparing the users side by side the settings are identical. Have tried making user domain admin, member of remote web workplace. to no avail. Any one with any ideas, short of recreating the users and once agian restoring the mailboxes, would be greatly appericated.

_____________________________

Steve Brewer
SJB Consulting Inc
www.sjbconsulting.com

Post #: 1

Featured Links*

RE: Some users unable to login to OWA - 9.Jun.2007 3:51:25 AM

alaa

Posts: 31
Joined: 25.Feb.2007
Status: offline

it seems that the backup software has restored the user accounts but not their mailboxes, since they can log on successfully to a windows workstation but not exchange.

did u try connecting using microsoft office outlook? although i think you won't be able to access the e-mails.

first remove their domain admin membership! its not required and would weaken network security settings! and then try to manually create maibloxes and associate them with the user account in AD for one user and see if it works.

(in reply to zsjb01)

Post #: 2