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Stuck in Queue (just like everyone else) - 21.Jun.2003 11:56:00 AM

vms1977

Posts: 4
Joined: 21.Jun.2003
From: Downers Grove, IL
Status: offline

Greetings -

I'm running into the same problems it appears others are having as well - emails stuck in the queue. Let me run down a few things to give you a better idea as to what is going on....

First, I can get emails from other domains (off of my system) to the correct mail box. So, I'm not having an MX problem receiving.

Second, I can send messages to email addys on my exchange machine (ie - they do not leave my network)

Third, I do not have external DNS set up in the advanced properties second of my SMTP server (Incase anyone asks)

Basically, I send an email from my system to my Yahoo email and the message just sits in the Queue with a connection state of "Retry".

I thought that, maybe, this may have to do with the fact that this machine is setup with NAT, and the messages could not get out on port 25... BUT I place this machine in a DMZ and the messages would still not send.

Really would appreciate some help here. Thanks!
Van

Post #: 1

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RE: Stuck in Queue (just like everyone else) - 23.Jun.2003 11:34:00 PM

Abasi

Posts: 39
Joined: 23.Jun.2003
From: NYC
Status: offline

We are pretty much in the same boat with our E2K sp3, we are getting this(below) after i maxed out logging, are you getting the same:

Event Type: Information
Event Source: MSExchangeIS Mailbox Store
Event Category: Transfer Out Of Gateway
Event ID: 2088
Date: 6/23/2003
Time: 5:25:07 PM
User: N/A
Computer: server
Description:
The wakeup send thread on database "First Storage Group\Mailbox Store (server)" will retry submitting the message in 5000 msec.

(in reply to vms1977)

Post #: 2

RE: Stuck in Queue (just like everyone else) - 24.Jun.2003 3:30:00 AM

vms1977

Posts: 4
Joined: 21.Jun.2003
From: Downers Grove, IL
Status: offline

Greetings -

No... mine is actually telling me that

"An internal DNS error caused a failure to find the remote server."

BUT - all my MX records are fit, I am not using smart host.....

(in reply to vms1977)

Post #: 3

RE: Stuck in Queue (just like everyone else) - 24.Jun.2003 10:12:00 PM

ejansen

Posts: 13
Joined: 16.May2003
From: Joppa, MD
Status: offline

Van,

You're not using ISA Server for your firewall are you? If you are, I believe I have a solution for you. I had to overcome this one myself because I'm using ISA Server.

Eric

(in reply to vms1977)

Post #: 4

RE: Stuck in Queue (just like everyone else) - 24.Jun.2003 10:54:00 PM

Abasi

Posts: 39
Joined: 23.Jun.2003
From: NYC
Status: offline

I know this is originally Van's issue. But I am not using ISA server

(in reply to vms1977)

Post #: 5

RE: Stuck in Queue (just like everyone else) - 23.Jul.2003 2:19:00 AM

muellert

Posts: 2
Joined: 22.Jun.2003
From: Victoria, BC
Status: offline

I am having the same issue as well.

Windows 2000.. SP3 Exchange 2000 SP3.

Most all emails go out.. all emails come in. MX record is good with ISP and not using ISA as firewall.

(in reply to vms1977)

Post #: 6

RE: Stuck in Queue (just like everyone else) - 23.Jul.2003 5:06:00 PM

badd

Posts: 3
Joined: 24.Sep.2002
From: LONDON
Status: offline

Is there any solution? I am having the same problem here. About 80% of the messages sent yesterday and today are still sitting in the queue.

Regards

Emmanuel

(in reply to vms1977)

Post #: 7

RE: Stuck in Queue (just like everyone else) - 25.Jul.2003 8:39:00 PM

DaDougInc

Posts: 827
Joined: 17.May2002
From: NC
Status: offline

An internal DNS error caused a failure to find the remote server indicates that the remote domain has no available MX record. Use NSLOOKUP to locate the remote domain's MX record

If you find the MX record, use TELNET to communicate to the remote domain (Ex: telnet server.domain.com 25) on port 25. This is the same as if Exchange is talking.

Next, use Q153119 (http://support.microsoft.com) to send a test message.

If that fails, try using Netmon to see the communication process.

Be sure that all SMTP Virtual Servers are default value, that there is no SMTP connectors installed, and that there are no 3rd party applications running.

(in reply to vms1977)

Post #: 8

RE: Stuck in Queue (just like everyone else) - 25.Jul.2003 9:47:00 PM

vms1977

Posts: 4
Joined: 21.Jun.2003
From: Downers Grove, IL
Status: offline

Ok, I finally fixed the issue. (I had been busy as of late, so I had to put this on the back burner).

The Nic was not pointing to the correct DNS server - hence why it could not resolve.

Thanks for all the help.

Regards,
Van

(in reply to vms1977)

Post #: 9

RE: Stuck in Queue (just like everyone else) - 10.Jun.2005 7:21:00 PM

Guest

I have been having the same problem as described in this post, What is the Nic mentioned in the last post that needs changing? I'm new to this DNS stuff and am having some difficaulty getting mail to go outside my domain.

Regards

Jamie Cash

(in reply to vms1977)

Post #: 10