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Threaded Messaging in Exchange 5.5

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Threaded Messaging in Exchange 5.5 - 23.May2002 3:32:00 AM

JZMTECH

Posts: 1
Joined: 23.May2002
From: NC
Status: offline

Ok, my CEO wants to be able to do "Threaded Messaging". Someone told him it is possible in Exchange but, I have no clue what this is or how to do.

From what I have been told, a customer sends an e-mail and the "team" that is assigned to that customer, gets the e-mail.

Help? "[Confused]"

Post #: 1

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RE: Threaded Messaging in Exchange 5.5 - 4.Jul.2002 10:39:00 PM

DaDougInc

Posts: 827
Joined: 17.May2002
From: NC
Status: offline

I think you are talking about ROUTING in Excel or Word or any office component- use the Help with these products for more information.

Here is an example from the help:

Open the file you want to route.
On the File menu, point to Send To, and then click Routing Recipient.
To select recipients, click Address.
In the Type name or select from list box, enter a name, and then click To. Repeat this step for each additional recipient, and then click OK.
Select the routing options you want.
For Help on an option, click the question mark , and then click the option.

Do one of the following:
To route the file, click Route.
To close the dialog box without routing the file, click Add Slip.

To route the file at a later time, open it, click Send To on the File menu, and then click Next Routing Recipient.

Tips

When you route a file, it is sent as an attachment in an e-mail message. You can select a group alias as the recipient; however, all members of the alias are considered one recipient. To route to members of a group alias one after another, route it to individual members instead of to the alias.
You can change the order in which recipients receive the routed file by changing the order of names in the To list. Select the name you want to move up or down in the list, and then click the appropriate arrow.

Maybe this will help also Q263092 - OFF2000: Routing Office Document Prompts with Outlook Update

(in reply to JZMTECH)