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Unable to Mount Secondary Storage Database

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Unable to Mount Secondary Storage Database - 14.Apr.2008 3:47:09 AM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

Hi All,

when I tried to mount the secondary storage database, i get this error message

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Public Folder Database'.

Public Folder Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: MCLAREN\Second Storage Group\Public Folder Database; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-550)
--------------------------------------------------------
OK
--------------------------------------------------------

how could this be happens ?

it keeps generating Error in Offline Addressbook synch. process

14:49:31 Microsoft Exchange offline address book
14:49:31 Not downloading Offline address book files. A server (URL) could not be located.
14:49:31 0X8004010F

Any idea of how to delete this database and recreate it again ?

Thanks for your time to read this email.

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RE: Unable to Mount Secondary Storage Database - 14.Apr.2008 3:49:43 AM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

I'm running Exchange Server 2007 SP1 on Windows 2003 Standard Edition R2 SP2

I've folowed the aerticle form

http://kbalertz.com/925825/Event-logged-Application-mount-database-Exchange-Server.aspx

but still I can't seems to delete the troubled database ?

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Post #: 2

RE: Unable to Mount Secondary Storage Database - 14.Apr.2008 7:34:31 AM

ismail.mohammed

Posts: 3004
Joined: 9.May2007
From: India
Status: offline

hi mate,

First save and clear your application log.
Try to mount the database and see the application log and if possible you can paste it here.
Check the status of the database : clean or dirty shutdown.
If you want you can run EXBPA tool as well as a self guidance

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Post #: 3

RE: Unable to Mount Secondary Storage Database - 14.Apr.2008 7:46:32 AM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

Hi Ismail,

thanks for replying my thread.

the Database wasin clean shutdown according.

for the detail log, I'll posted here tomorrow.

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Post #: 4

RE: Unable to Mount Secondary Storage Database - 1.May2008 4:59:15 AM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

Hi Ismail,

http://forums.msexchange.org/m_1800473191/mpage_1/key_/tm.htm#1800473191

i posted the details on new topic.

Ok, to cut the story short:
Exchange Server 2007 was still looking for the Old 2nd Storage Database instead the one that I had created.

do you know where in ADSIEDIT.msc ?

Thanks

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Post #: 5

RE: Unable to Mount Secondary Storage Database - 4.May2008 11:22:49 AM

farisnt

Posts: 383
Joined: 9.Jul.2006
Status: offline

HI
Did you try the Eseutil /p or /r e00
Run Eseutil /lm
check the Logging are they continuas or any missing log

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Post #: 6

RE: Unable to Mount Secondary Storage Database - 6.May2008 3:39:15 AM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

Hi Faris,

I tried from c:\ eseutil /p and press ENTER button it gives me this error message:

Usage Error: Invalid mode.

Extensible Storage Engine Utilities for Microsoft(R) Exchange Server

Version 08.01

Copyright (C) Microsoft Corporation. All Rights Reserved.

DESCRIPTION: Database utilities for the Extensible Storage Engine for Microsoft(R) Exchange Server.

MODES OF OPERATION:
     Defragmentation: ESEUTIL /d <database name> [options]
            Recovery: ESEUTIL /r <logfile base name> [options]
           Integrity: ESEUTIL /g <database name> [options]
            Checksum: ESEUTIL /k <file name> [options]
              Repair: ESEUTIL /p <database name> [options]
           File Dump: ESEUTIL /m[mode-modifier] <filename>
           Copy File: ESEUTIL /y <source file> [options]
             Restore: ESEUTIL /c[mode-modifier] <path name> [options]

<<<<< Press a key for more help >>>>>
D=Defragmentation, R=Recovery, G=inteGrity, K=checKsum,
P=rePair, M=file duMp, Y=copY file, C=restore
=>

how does one use this eseutil stuff ?

how do I know the database name then ?

thanks for repying me.

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Post #: 7

RE: Unable to Mount Secondary Storage Database - 6.May2008 5:23:19 AM

farisnt

Posts: 383
Joined: 9.Jul.2006
Status: offline

HI
you need to read see the data base location .
usually its

the use for the tool is
Eseutil /p %programfiles%\Exchsrvr\mdbdata\pub1.edb
if the path is long and contain spaces dont forget to add the ""
so its going to be
Eseutil /p "c:\Program Files\ExchSrvr"mdbdata\pub1.edb"

Thanks

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Post #: 8

RE: Unable to Mount Secondary Storage Database - 7.May2008 1:08:32 AM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

Faris !!!

you're the man !

it worked....
now my public Folder is accessible from anywhere :-)

now I only got this Error message:

15:07:09 Synchronizer Version 12.0.6300
15:07:09 Synchronizing Mailbox 'Albert Widjaja Tedjadiputra'
15:07:09 Synchronizing Hierarchy
15:07:09 Done
15:07:09 Microsoft Exchange offline address book
15:07:09 Not downloading Offline address book files. A server (URL) could not be located.
15:07:09 0X8004010F

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Post #: 9

RE: Unable to Mount Secondary Storage Database - 7.May2008 11:45:02 AM

de.blackman

Posts: 3210
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

What version of outlook are you using? If it is Outlook 2007, have you configured the autodiscover settings?

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Post #: 10

RE: Unable to Mount Secondary Storage Database - 7.May2008 5:58:09 PM

farisnt

Posts: 383
Joined: 9.Jul.2006
Status: offline

HI
Happy that it work
Listen
Run the Command in Powershell
Get-AddressList |Update-AddressList
Get-OfflineAddressBook |Update-OfflineAddressBook

if you still have a problem then run the command
Test-OutlookWebServices -Identity administrator |select message
Tell us the result

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Post #: 11

RE: Unable to Mount Secondary Storage Database - 7.May2008 7:59:38 PM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

quote:

ORIGINAL: de.blackman

What version of outlook are you using? If it is Outlook 2007, have you configured the autodiscover settings?

I'm using Outlook 2007.

how do I know if I'm supposed to config. something with Autodiscover thing ?

I've seen from any other post mentioning that I must create DNS CNAME Record for Autodiscover and then put SSL certificate from a CA for this thing to work.

please shed some light here...
Thanks

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Post #: 12

RE: Unable to Mount Secondary Storage Database - 12.May2008 7:15:54 PM

atedja

Posts: 62
Joined: 14.Apr.2008
From: Sydney
Status: offline

quote:

ORIGINAL: farisnt

HI
Happy that it work
Listen
Run the Command in Powershell
Get-AddressList |Update-AddressList
Get-OfflineAddressBook |Update-OfflineAddressBook

if you still have a problem then run the command
Test-OutlookWebServices -Identity administrator |select message
Tell us the result

Hi Faris,

here's the result:

Message : About to test AutoDiscover with the e-mail address Administrator@(domain).com.au.
Message : When contacting https://(server).(domain).com.au/autodiscover/autodiscover.xml received the error The server committed a protocol violation. Section=ResponseHeader Detail=CR must be followed by LF
Message : The Autodiscover service could not be contacted.

is there anything that can be edit to get rid of those error message ?

Thanks for your help so far Faris.

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Post #: 13