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Unable to archive after exceeding information store defaults

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Unable to archive after exceeding information store def... - 9.Jun.2000 9:23:00 AM   
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I have an Exchange 5.5 server that will not allow Outlook clients to archive their mail after they exceed their information store limits. I have tried manually removing the mail, increasing the limit, and removing the limit. None of these serve to restore the ability to archive. Anyone else seen this? Any fixes?
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