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Unable to change password [Old password is incorrect]]

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Unable to change password [Old password is incorrect]] - 31.Jan.2012 2:13:40 AM   
kels

 

Posts: 2
Joined: 31.Jan.2012
Status: offline
Hi,

Currently I facing problem while changing password trough OWA it will show "The old password is incorrect. Please retype your password. Letters in passwords must be typed by using the correct case." I very confirm the password already correct and this happen to all users.

Exchange 2007 without any service pack
Microsoft Windows 2008

I found no solution over google, hope there are some pro able to help me out.

Post #: 1
RE: Unable to change password [Old password is incorrect]] - 14.Feb.2012 6:46:55 AM   
Gulab

 

Posts: 646
Joined: 31.Jul.2008
From: India
Status: offline
There is only one way to find out. Reset the current password from AD and login to OWA and than change the password.

Post the update.

_____________________________

Gulab Prasad,
Technology Consultant
Exchange Ranger
Check out CodeTwo’s tools for Exchange admins

(in reply to kels)
Post #: 2
RE: Unable to change password [Old password is incorrect]] - 15.Feb.2012 7:16:47 PM   
kels

 

Posts: 2
Joined: 31.Jan.2012
Status: offline
reset password in AD and change password in OWA is not working, actually I already found the solution, it cause by the time sync problem. once the time is sync everything is back to normal, thanks for the reply.

(in reply to Gulab)
Post #: 3

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