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Undeliverable Email - 13.Jul.2004 4:40:00 AM

johnlstuart

Posts: 3
Joined: 13.Jul.2004
From: Dallas, TX
Status: offline

I sent an email earlier today to a new co-worker. Unfortunately, I sent it to his old email address as I had not updated his new contact information in Outlook. As it turned out his old company must have taken off his profile because I got the following message:

'Your message

To: Distribution List
Subject: Message
Sent: Mon, 12 Jul 2004 18:03:07 -0400

did not reach the following recipient(s):

c=US;a= ;p=XYZ ? Company;o=XYZ
LA;dda:SMTP=jsmith@xyz.com; on Mon, 12
Jul 2004 18:03:46 -0400

The recipient name is not recognized

The MTS-ID of the original message is: c=us;a= ;p=xys ?company;l=ABCDEFG
MSEXCH:IMS:XYZ & Company:XYZ_LA 0 (000C05A6) Unknown Recipient

Since his previous employer is a competitor and the nature of the email is considered ot be confidential, I want to make sure that a copy is not residing on their system. Any help would be appreciated.

Post #: 1

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RE: Undeliverable Email - 13.Jul.2004 5:33:00 AM

Guest

Since the mailbox at their domain has been removed, the email bounced, so there should be no copy of that email on their server, but if you want to recall the message to be sure, and you are using OutLook, go to your "Sent Items", double click on the email, click on "Actions" tab, and select "Recall this message...", so if the message had not been open, it will be recalled.

(in reply to johnlstuart)

Post #: 2

RE: Undeliverable Email - 13.Jul.2004 5:39:00 AM

johnlstuart

Posts: 3
Joined: 13.Jul.2004
From: Dallas, TX
Status: offline

Unfortunately I don't think I can recall the message because I am using a POP3 email server not MS Exchange. Either way I do not have this option under Actions in Outlook (using 2000). Is this correct?

(in reply to johnlstuart)

Post #: 3

RE: Undeliverable Email - 13.Jul.2004 6:05:00 AM

Guest

You have to go to the "Sent Items", find that email you sent, double click on it to open it up, and than goto "Actions" there you will see "Recall this message...", but it might not be very successful as I tried it, all it did was sent another email saying that I wanted to recall the orginal message, and the orginal message was in the destination inbox also and I was able to access them both.

(in reply to johnlstuart)

Post #: 4

RE: Undeliverable Email - 13.Jul.2004 6:10:00 AM

Guest

This is the help from OutLook in regards to Recalling messages:

Recall or replace a message you've already sent
This feature requires Microsoft Exchange.

You can recall or replace a message only if its recipient is logged on and using Microsoft Outlook and has not read the message or moved it from their Inbox.

(in reply to johnlstuart)

Post #: 5

RE: Undeliverable Email - 13.Jul.2004 4:08:00 PM

johnlstuart

Posts: 3
Joined: 13.Jul.2004
From: Dallas, TX
Status: offline

Regarding recalling messages. This does not work for two reasons, (a) I am not using MS Exchange and (b) the message was initally undeliverable. My main question was even if the email in undeliverable, is there a residual copy of the message left somewhere in the abyss of their MS Exchange email server?

(in reply to johnlstuart)

Post #: 6