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Urgent: Outgoing mail not being sent. - 25.Sep.2002 4:30:00 PM

jst3751

Posts: 24
Joined: 3.Jun.2002
From: City of Industry, CA
Status: offline

I am having a problem with Exchange 2000 not sending outgoing mail. It is recieving it fine.

I am not an Exchange admin but have to support one as one of our clients has one.

I am not sure where to start looking, as I have tried looking at the SMTP logs, but can not deciefer it.

Is there some spool directory on the server where the outgoing messages are sitting?

An help is apprecieated. "[Mad]"

Post #: 1

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RE: Urgent: Outgoing mail not being sent. - 25.Sep.2002 5:25:00 PM

jst3751

Posts: 24
Joined: 3.Jun.2002
From: City of Industry, CA
Status: offline

I just set myself up to receive NDR and I just got this.

What does it mean please?

Reporting-MTA: dns;exchange.jdfactors.com
Received-From-MTA: dns;Doug
Arrival-Date: Wed, 25 Sep 2002 11:18:30 -0400

Final-Recipient: rfc822;lori@u-stor.com
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 not local host u-stor.com, not a gateway

(in reply to jst3751)

Post #: 2

RE: Urgent: Outgoing mail not being sent. - 25.Sep.2002 5:47:00 PM

jst3751

Posts: 24
Joined: 3.Jun.2002
From: City of Industry, CA
Status: offline

This one too:

jdfactors.com is the domain that the Exchange server is for.

Reporting-MTA: dns;exchange.jdfactors.com
Received-From-MTA: dns;imail.reliancesoft.com
Arrival-Date: Wed, 25 Sep 2002 11:41:32 -0400

Final-Recipient: rfc822;bkelly@jdfactors.com
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 not local host jdfactors.com, not a gateway
X-Display-Name: Bo Kelly

(in reply to jst3751)

Post #: 3

RE: Urgent: Outgoing mail not being sent. - 25.Sep.2002 10:30:00 PM

DaDougInc

Posts: 827
Joined: 17.May2002
From: NC
Status: offline

If you have a SMTP Connector installed, delete it!
Next, ensure that your SMTP Virtual Servers are set to the default values.
Use (Q203204 - XFOR: How to Obtain MX Records with the Nslookup.exe Utility) to verify that you can resolve external names (I.E. microsoft.com or msexchange.org) - if you cannot, troubleshoot DNS!
Telnet to mx1.mail.yahoo.com on port 25 (telnet mx1.mail.yahoo.com 25) and verify that the following banner (of very similiar) is displayed:
220 YSmtp mta405.mail.yahoo.com ESMTP service ready
If you can resolve external domain names and telnet to external domain and all on E2K is set to default and you receive the same error message, then let me know!

(in reply to jst3751)

Post #: 4

RE: Urgent: Outgoing mail not being sent. - 25.Sep.2002 10:34:00 PM

dcfirewall

Posts: 66
Joined: 26.Jul.2002
From: Washington DC
Status: offline

I am not sure if my guess would work
Well go the services in the Admin tools and see that all the exchange services are up
Try restarting the IIS
look for exchange system manager console and see if the store is mounted or showing red arrow downwards if it has red arrow then right click and mount the store
Please do let me know if this has helped you
Raj

(in reply to jst3751)

Post #: 5

RE: Urgent: Outgoing mail not being sent. - 25.Oct.2002 7:01:00 PM

Guest

I tried doing what you said and everything worked (on E5.5), but i cannot send mail out, receiving fine. ???

(in reply to jst3751)

Post #: 6

RE: Urgent: Outgoing mail not being sent. - 19.Nov.2002 3:38:00 AM

gr00ve

Posts: 5
Joined: 26.Sep.2002
From: Australia
Status: offline

Hi I've had the similar probs with nothing leaving. Below is an article similar to the one on this site but with a few extra things that might help. I have also added what I added on top of these changes to get mine working.

Closing open relays in Exchange 2000

To close your open relay on Exchange 2000, do the following.

In System Manger�. Expand Servers, Expand , Expand Protocols, Expand SMTP then right-click �Default SMTP Virtual Server� and select Properties.

On the Access Tab

1) Click Authentication, Ensure that all three options are checked. (Do NOT disable Anonymous as you will not be able to receive inbound mail) � Apply, OK

2) Click Connection, Click the �All except the list below� radio button and leave the list blank. � Apply, OK

3) Click Relay, click the �Only the list below� radio button and leave the list blank. Check "Allow all computers which successfully authenticate to relay, regardless of the list above" � Apply, OK

Next in System Manager

Expand Connectors, If you have the often found �Outbound� connector delete it. You can leave any custom built connectors, but you don�t need any.

Next in System Manager

1) Click Recipients 2) In the right window pane, right-click �Default Policy� then properties 3) On the E-Mail Addresses (Policy) Tab. Make sure that all domains you are handling mail for are listed with an SMTP Entry, if not.. add those needed. � Apply, OK

Next open Services (Start, Settings, Control Panel, Administrative Tools, Services)

1) Stop �Microsoft Exchange Routing Engine� 2) Stop �Simple Mail Transport Protocol� 3) Start �Microsoft Exchange Routing Engine� 4) Start �Simple Mail Transport Protocol�

Following these steps will close your open relay and allow you to receive all inbound mail.

When you have external clients they will have to set their mail programs to authenticate when sending mail.

* The only thing I found is that I needed to have a custom connector as once I deleted it not all the mails were going anywhere.

My custom one is setup as so...
.In General "Use DNS to route..." is ticked.
And the local bridge head should contain your default SMTP virtual server. Mines just NTPROXY.
.In Advanced "Send Helo instead of EHLO" is not ticked for some reason I can not remember. It was due to another article I read but can't find. "Do not send ETURN/TURN" is ticked.
.In Address Space in "Create/Modify" I have under type SMTP under Address *@domainname.com.au where domainname is your domain name. The "Allow messages to be..." isn't ticked at the bottom.
.The rest of the settings I left as default if I remember correctly.

Also in your Default SMTP virtual server settings in "Delivery/Advanced" I needed a Smart host. Without it nothing was going. I put in my IP Providers relay address. If you ask them they should give you something like relay.ipprovider.com Also make sure your Fully-qualified domain name is in there. Should be something like servername.domainname.com

If none of this works guys you may want to check your isa server as I had a lot of problems on that too.

Hope it works for you. [Cool]