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User cannot change password (Failed to retrieve user name)

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User cannot change password (Failed to retrieve user name) - 11.Aug.2008 1:55:58 PM

auchenberg

Posts: 2
Joined: 7.Aug.2008
Status: offline

Hi

Ive just installed a new Exchange 2007 running in Windows 2008 with a Windows 2008 DC. OWA is running perfectly, but my users cannot change their passwords from OWA.

Im getting this error message:

Exception
Exception type: Microsoft.Exchange.Clients.Owa.Core.OwaIdentityException
Exception message: Failed to retrieve user name

Call stack
Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.GetLogonName() Microsoft.Exchange.Clients.Owa.Basic.Controls.ChangePassword.RenderChangePassword() ASP.forms_basic_basicoptions_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) System.Web.UI.Page.Render(HtmlTextWriter writer) System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Inner Exception
Exception type: System.Security.Principal.IdentityNotMappedException
Exception message: Some or all identity references could not be translated.