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User cannot send FROM Distribution Group he's a member of

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User cannot send FROM Distribution Group he's a member of - 29.Aug.2007 2:00:35 AM

georgiaw23

Posts: 2
Joined: 29.Aug.2007
Status: offline

Hi all

Newbie here! Forgive me if this is a really silly question, but can anyone advise why Exchange 2003 might be returning the following UNDELIVERABLE MESSAGE email everytime a particular mailbox-enabled user is trying to send as/"FROM" a Universal Distribution Group he's part of? I'm part of the same group and have no problem, but when he tries (sending internally or externally), he always gets the following back, and his message is not delivered:

Your message did not reach some or all of the intended recipients.
     Subject:  Test
     Sent:     29/08/2007 10:29 AM

The following recipient(s) cannot be reached:
     John on 29/08/2007 10:29 AM
           You do not have permission to send to this recipient. For assistance, contact your system administrator.
           MSEXCH:MSExchangeIS:/DC=au/DC=com/DC=galatheasts/DC=corp:EXCHANGE

If he sends from his own Exchange email address (i.e. doesn't put anything in the FROM field) emails are delivered successfully, and he succesfully receives emails sent to the Distribution Group.

The Distribution Group was built with a Group Type of Distribution and scope of Universal. Please let me know if you need any further info.

Thanks,
Georgia

Post #: 1

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RE: User cannot send FROM Distribution Group he's a mem... - 29.Aug.2007 1:44:52 PM

sergio_asg

Posts: 24
Joined: 8.Feb.2005
From: Costa Rica
Status: offline

Hello georgiaw23, as far as I know it doesn't matter the type of the distribution group (universal, local or global), the fact with "sending as" is in the security tab of the object. You have to give the users the priviligie "Send as" in order to allow them to put the group name on the FROM field in Outlook.

Probably you can do it because you are the administrator and have the sufficient rights.

(in reply to georgiaw23)

Post #: 2

RE: User cannot send FROM Distribution Group he's a mem... - 29.Aug.2007 2:33:08 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

Georgia,

Sergio is correct. If you've never encountered the Security tab before, in the AD Users & Computers console you have to View-->Advanced Features in order for it to appear. Open the Distribution Group object properties, go to the Security tab, add the user in question, then find and check the "Send as" box.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to sergio_asg)

Post #: 3

RE: User cannot send FROM Distribution Group he's a mem... - 29.Aug.2007 9:37:22 PM

georgiaw23

Posts: 2
Joined: 29.Aug.2007
Status: offline

Many thanks Sergio & Dean. Told you I was a newbie - I hadn't yet discovered the Advanced Features option!

I've managed to get around the problem by giving the user the same Administrator rights as me (it's ok as a temporary option, we're a small company and he's trustworthy

) but ideally I'd like to remove that and still have Send As ability working as it should.

So I've enabled the Advanced Features and added the username to the Distribution List's security tab and given him full rights, but I can't find any 'Send as' box that Dean refers to anywhere within either the user or DL settings.

Any ideas? I'm running Exchange 2003 SP2 on Windows SBS 2003.

(in reply to uemurad)

Post #: 4

RE: User cannot send FROM Distribution Group he's a mem... - 29.Aug.2007 10:04:55 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

You found the Security tab and you added the user to the list. Highlight that user and in the lower half of the window you'll see:

Full Control
Read
Write
Create All Child Objects
Delete All Child Objects
Add/remove self as member

Then if you scroll down further you'll see:

Send As
Send To
Read Phone and Mail Options
Write Phone and Mail Options
Special Permissions

Check the box next to Send As in the Allowed column.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to georgiaw23)

Post #: 5