Exchange Server Forums

User lost mail in 'Top of Information Store'

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [Microsoft Exchange 2003] >> Information Stores >> User lost mail in 'Top of Information Store'

Page: [1]

Message

<< Older Topic Newer Topic >>

Limited time MSExchange.org offer! -- 1.Sep.2008 1:00:00 PM

TechGenix and SolarWinds have partnered to provide free copies of SolarWinds Exchange Monitor to all visitors who join the MSExchange.org Forums. SolarWinds Exchange Monitor is a handy desktop dashboard that continuously monitors Microsoft Exchange to deliver real-time insight into Exchange services, mail queue sizes, and host server health. Learn more about Exchange Monitor and the free offer!

User lost mail in 'Top of Information Store' - 7.Jun.2005 3:28:00 PM

trkneller

Posts: 14
Joined: 11.Apr.2005
From: Indiana
Status: offline

I had a user accidentally select and drag-drop their entire Inbox in Outlook 2003 onto their Mailbox - User Name in the All Mail Folders pane.

Well, once we located the missing email, they were said to reside in the 'Top of Information Store.' Is there any way to see what is at the 'Top of Information Store' from Exchange 2003 System Manager? If not there, is there any other method?

We just did a search on a known email and that's how we found this user's, but we'd like a better method if there is one.

Thanks,
TRKneller

Post #: 1

Featured Links*

RE: User lost mail in 'Top of Information Store' - 7.Jun.2005 4:24:00 PM

judge smails

Posts: 51
Joined: 7.Jun.2005
From: Denver, CO
Status: offline

I am not aware of any way to see the Top of the Information Store other than using the Advanced Find in Outlook (like you mentioned).. You will not be able to see it via ESM. The only other thing I can think of is to use MDBview.exe however, I have not tried this yet to verify if it will work. Sorry - if you do find another way, please post it.

Nate

(in reply to trkneller)

Post #: 2

RE: User lost mail in 'Top of Information Store' - 7.Jun.2005 4:55:00 PM

AmiraLF

Posts: 9
Joined: 6.Feb.2005
From: Virginia Beach
Status: offline

Try going into their outlook, selecting the Mailbox - Username. Right click on it, go to properties. Select "home page" tab. Un-check "Show home page by default for this folder".
Then apply and you will be able to see emails which were hidden by the homepage previously.
Unsure if this is your problem, but I hope it helps.

(in reply to trkneller)

Post #: 3

RE: User lost mail in 'Top of Information Store' - 8.Jun.2005 6:40:00 AM