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Users abusing High Priority option

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Users abusing High Priority option - 12.Sep.2008 9:16:23 AM   
magneto417x

 

Posts: 4
Joined: 5.Sep.2008
Status: offline
Is there a to stop a user from sending email marked high priority or at least have it downgraded to normal upon them sending it? This is an exchange 2007 setup.
Post #: 1
RE: Users abusing High Priority option - 12.Sep.2008 12:06:37 PM   
neilho

 

Posts: 727
Joined: 25.Oct.2004
From: UK
Status: offline
Transport Rules can be configured to identify email from specific users that have a specific importance set on them.  You can configure the action on the rule to return the message with an NDR (you could even customise the text to tell them the issue).

The other option is to train the users of course.  Or refer them to HR. 

_____________________________

Neil Hobson
Exchange MVP
http://www.msexchange.org/Neil_Hobson

(in reply to magneto417x)
Post #: 2
RE: Users abusing High Priority option - 12.Sep.2008 1:11:21 PM   
magneto417x

 

Posts: 4
Joined: 5.Sep.2008
Status: offline
Is there no way to just have the email marked high priority change to normal and then sent on to recipient?

(in reply to neilho)
Post #: 3
RE: Users abusing High Priority option - 12.Sep.2008 1:18:07 PM   
magneto417x

 

Posts: 4
Joined: 5.Sep.2008
Status: offline
I tried creating the transport rule and email was still delivered with high priority even though rule was supposed to bounce it back to sender.

(in reply to neilho)
Post #: 4
RE: Users abusing High Priority option - 17.Sep.2008 12:39:23 PM   
GarethLlewellyn

 

Posts: 1
Joined: 17.Sep.2008
Status: offline
Sorry to jump in so late but the following PS extract works on SP1:

$Condition = Get-TransportRulePredicate WithImportance
$Condition.Importance = "High"
$Actions = get-transportruleaction rejectmessage
$Actions.RejectReason = "Please stop abusing the High Importance Flag"

new-TransportRule -Name 'Anti High Priority Abuse' -Comments '' -Conditions $Condition -Actions $Actions -Enabled $true -Priority '0'

Results:
Diagnostic information for administrators:

Generating server: XXXXXXXXX.networksaremadeofstring.co.uk

XXXXXXXXXX@msn.com
#550 5.7.1 Please stop abusing the High Importance Flag ##

Original message headers:

Received: from XXXXXXXXX.networksaremadeofstring.co.uk
([fe80::bd97:7983:4f5:2682]) by XXXXXXXXX.networksaremadeofstring.co.uk
([fe80::bd97:7983:4f5:2682%10]) with mapi; Wed, 17 Sep 2008 17:38:09 +0100
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Gareth Llewellyn <XXXXXXXXX@networksaremadeofstring.co.uk>
To: "XXXXXXXXX@msn.com" <XXXXXXXXX@msn.com>
Importance: high
Content-Class: urn:content-classes:message
Date: Wed, 17 Sep 2008 17:33:51 +0100
Subject: test
Thread-Topic: test
Thread-Index: AckY4ys2n6fKBy5DRIq9fnrg9vm4EA==
Message-ID: <0AB42C2A-60F8-4500-A101-8EEB738C5D51@mimectl>
Accept-Language: en-US, en-GB
Content-Language: en-GB
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <0AB42C2A-60F8-4500-A101-8EEB738C5D51@mimectl>
x-mimectl: Produced By Microsoft Exchange V8.1.240.3
MIME-Version: 1.0

(in reply to magneto417x)
Post #: 5

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