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Viewing mail boxes - 4.Dec.2000 5:56:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

Everytime I add a users mailbox to my own, I get the following error when I click on the folder "Unable to expand the folder. The set of folders could not be opened."

Does anyone know why this would be happening. I have local Admin right on the server. I just don't get it. Please help!

Post #: 1

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RE: Viewing mail boxes - 4.Dec.2000 7:10:00 PM

whyerd

Posts: 7
Joined: 28.Sep.2000
Status: offline

uhhh... local admin on a server doesn't translate to Exchange Admin. Make sure you have those rights first.

(in reply to ace1701)

Post #: 2

RE: Viewing mail boxes - 5.Dec.2000 3:05:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

quote:
Originally posted by whyerd:
uhhh... local admin on a server doesn't translate to Exchange Admin. Make sure you have those rights first.

I have Admin right on the server itself and on the Exchange server, but I'm still getting that error when I try to add a mailbox. Anyone have any ideas?

(in reply to ace1701)

Post #: 3

RE: Viewing mail boxes - 5.Dec.2000 3:11:00 PM

Posts: 10
Joined: 20.Nov.2000
Status: offline

Do you have admin rights on the Recipients container?

(in reply to ace1701)

Post #: 4

RE: Viewing mail boxes - 5.Dec.2000 3:22:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

quote:
Originally posted by TD:
Do you have admin rights on the Recipients container?

yes, I have admin rights on the Recipients container.

(in reply to ace1701)

Post #: 5

RE: Viewing mail boxes - 5.Dec.2000 4:05:00 PM

Posts: 10
Joined: 20.Nov.2000
Status: offline

For any recipient, list your inherited permissions and where they are inherited from.

(in reply to ace1701)

Post #: 6

RE: Viewing mail boxes - 5.Dec.2000 4:22:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

quote:
Originally posted by TD:
For any recipient, list your inherited permissions and where they are inherited from.

On the recipient container I have admin rights inherited from "Site Mail"

(in reply to ace1701)

Post #: 7

RE: Viewing mail boxes - 5.Dec.2000 4:40:00 PM

Posts: 10
Joined: 20.Nov.2000
Status: offline

Add yourself to the Recipients container with all of the permissions except Search.

(in reply to ace1701)

Post #: 8

RE: Viewing mail boxes - 5.Dec.2000 4:50:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

quote:
Originally posted by TD:
Add yourself to the Recipients container with all of the permissions except Search.

In the Recipients containers properties I have admin inherited from site mail, and I added my user again below that with admin. It won't let me add my user twice, but I'm thinking thats not what you meant. I'm still getting that error after that last change.

(in reply to ace1701)

Post #: 9

RE: Viewing mail boxes - 5.Dec.2000 5:54:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

Is their an option that specifies that a mailbox can be read by someone else. Someone thought that might be it.

[This message has been edited by ace1701 (edited 12-05-2000).]

(in reply to ace1701)

Post #: 10

RE: Viewing mail boxes - 5.Dec.2000 8:17:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

I figured it out. I'm such a bone head. Thanks for all of the help.

(in reply to ace1701)

Post #: 11

RE: Viewing mail boxes - 5.Jan.2001 4:20:00 PM

Guest

So what was the answer? I have exactly the same problem

Kevin

(in reply to ace1701)

Post #: 12

RE: Viewing mail boxes - 5.Jan.2001 5:12:00 PM

ace1701

Posts: 159
Joined: 1.Dec.2000
From: Chicago
Status: offline

quote:
Originally posted by KBLM:
So what was the answer? I have exactly the same problem
Kevin

Go to the mail box you want to view in exchange, go to the permissions tab. Add yourself window "NT accounts with permissions" Give yourself all rights except search. Then go to YOUR outlook, tool, services, double click on "Microsoft Exchange Server" go to the advanced tab and click add. Put in the box you want to view, click apply then ok. Then you should be go to go. One note once you add yourself to the box you need to wait awhile until you can view it. I was having this problem which is why I put it on this board. One day I went to lunch and when I came back I had access.

(in reply to ace1701)

Post #: 13

RE: Viewing mail boxes - 7.Feb.2001 12:19:00 PM

Guest

Hello, I am an administrator running into a problem. One of my users is getting the error message "unable to expand the folder" running Outlook 2000. He is trying to expand his own outlook folders and not able to do so. I was reading the text of this previous message, but it dealt with trying to open another users' email box. I have even logged in as the administrator and tried to open this users' email box with no success. Is there something in Exchange that automatically prevents users from seeing their own email even when they are logged in?

thanks for any assistance.

(in reply to ace1701)

Post #: 14