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Weird problems after server OS upgrade

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Weird problems after server OS upgrade - 2.Nov.2007 3:05:11 PM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

OK here's the deal. We had Exchange 2003 running on a server that was running server 2000. Our domain/AD was windows 2000 as well. Last Tuesday I upgraded the 1st domain controller to server 2003. Everything went as planned. About 12 hours later I upgraded the 2nd domain controller. Everything went as planned. The next morning I upgraded the exchange server OS to server 2003. Exchange is working, however, there are a few odd things going on with it. When you open the Exchange System Manager you can navigate normally until you bring up the mailboxes. Before the upgrade it took about 3 seconds to bring up about 1200 mailboxes. Now it takes about 3 minutes. Also, SMTP just quits working just long enough to drop a message. I don't get anything on the Exchange server, just a undeliverable on my AS400. Everything else is working perfectly. I am totally stumpped and any pointers/advice will be more than greatly appreciated.

Nate

Post #: 1

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RE: Weird problems after server OS upgrade - 2.Nov.2007 3:09:11 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
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Hiya nate, what sort of output do you get from running DCDIAG?
Also is there anything odd in the Event Logs?

Cheers

A

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MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
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(in reply to NJohnson)

Post #: 2

RE: Weird problems after server OS upgrade - 2.Nov.2007 3:31:36 PM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

Hey! Thanks for the reply! I have no errors in the event logs on dc1, dc2, or exchage server. I did a DCDIAG against both domain controllers and everything passes. I have also ran all the different tests in the Exchange Server Best Practices Analyzer tool and I get no critical errors. I do get a few warnings that are not severe enough to cause problems with the exception of one. It says "
An error occurred during round-trip calculation between Exchange server tjsexch01.tjsamson.org and Active Directory server timeser.tjsamson.org. The ping command returned the error '11010'." This error doesn't come up everytime I run a test. It is random. I hope this helps you understand better.

(in reply to NJohnson)

Post #: 3

RE: Weird problems after server OS upgrade - 2.Nov.2007 3:42:08 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

Hiya mate, are these machines on the same site, and are their network cards configured with the lastest drivers and configured properly in regard to duplex settings?

Cheers

A

_____________________________

Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 4

RE: Weird problems after server OS upgrade - 2.Nov.2007 3:46:37 PM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

Yes all three of the servers are at the same physical site. Actually, on the same switch. Yes, I have downloaded the server 2003 drivers for my network cards and I have them forced to 100mbs full. Hope that helps.

Nate

(in reply to a.grogan)

Post #: 5

RE: Weird problems after server OS upgrade - 2.Nov.2007 3:50:52 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

Ok, this might sound like an odd request but, I came across this once on an inplace upgrade.

On your DC's can you access your DNS zone data ok?

Cheers

A

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Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 6

RE: Weird problems after server OS upgrade - 2.Nov.2007 3:54:05 PM

NJohnson

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Yes I can.

(in reply to a.grogan)

Post #: 7

RE: Weird problems after server OS upgrade - 2.Nov.2007 3:58:56 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

Cool, the reason why I asked is that in one upgrade I did AD was fine as was Exchange but I could not access the zone data.

You have 2 DC's - are they both GC's and have the been rebooted since the Exchange Server was upgraded?
Also if they have has the Exchange server been booted as well.

(Just trying to eliminate NSAPI issues).

Cheers

A

_____________________________

Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 8

RE: Weird problems after server OS upgrade - 2.Nov.2007 4:03:53 PM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

I really apprecite your help! Both DC's are GC's. Origonally only DC1 was a GC, but I came across something that suggested that both DC's could be GC's, so I made DC2 a GC as well. Everything has been rebooted at least twice since all the upgrades.

(in reply to a.grogan)

Post #: 9

RE: Weird problems after server OS upgrade - 2.Nov.2007 4:09:20 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

Ok mate, lets this from another angle - I have to admit at the moment I am focusing on the mailbox retrieval time (working on the idea that the same problem is causing issues with SMTP).

How does the mailbox retrieval time perform if you install the Exchange management tools on a local workstation?

Cheers

A

_____________________________

Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 10

RE: Weird problems after server OS upgrade - 2.Nov.2007 4:23:39 PM

NJohnson

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Joined: 28.Jun.2007
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OK, I installed the Exchange Admin tools on my workstation and it also took about three minutes.

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Post #: 11

RE: Weird problems after server OS upgrade - 2.Nov.2007 4:25:45 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

Thats interesting, to me that is indicating some thing to do with the DC's
Is it ok if I have a ponder on this for a few minutes?

Cheers

A

_____________________________

Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 12

RE: Weird problems after server OS upgrade - 2.Nov.2007 4:29:10 PM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

Yeah sure. I'm actually getting ready to leave the office for the day. You can post back any time I have really appreciated your help this afternoon. Thanks A.

Nate

(in reply to a.grogan)

Post #: 13

RE: Weird problems after server OS upgrade - 2.Nov.2007 4:33:08 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

No problem mate - I will have a think, I am in the forums all weekend (sad I know) so I will post back .

Cheers

A

_____________________________

Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 14

RE: Weird problems after server OS upgrade - 2.Nov.2007 5:10:44 PM

Jesper Bernle

Posts: 222
Joined: 15.Oct.2007
From: Sweden
Status: offline

Just to bring another angle to the mix

Since Exchange was still working correctly during and after the GC/DC upgrades and only started to show 'Stomach ace' after the host OS being upgraded to Server 2003 im thinking ...

Did you stop to check if your AntiVirus Software is compatible (or if there is any program updates available)?

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Jesper Bernle
Enterprise Messaging Administrator

(in reply to a.grogan)

Post #: 15

RE: Weird problems after server OS upgrade - 5.Nov.2007 8:58:40 AM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

I shut down my antivirus on Exchange and that had no noticeable affect what so ever. Our AS400 guy finally retrived an error this weekend off the AS400. I will paste in below.

MIME-Version: 1.0
From: GGOBLE@TJSAMSON.ORG
To: dcaudel@tjsamson.org,pwing@tjsamson.org
Date: Mon, 05 Nov 2007 03:23 -0600
Message-Id: <40037020071105032359022000@TJSAMMS4.TJSAMSON.ORG>
Subject: LATE CHARGE REPORT - IV
Content-type: multipart/mixed;
boundary="GGOBLE____40037003235911050701"
This message contains an attachment in MIME format, which is not legible to your E-mail application.
--GGOBLE____40037003235911050701
Content-type: text/plain; charset=Windows-1252

I believe that this problem is totally different from the one I am having about the mailboxes coming up really slow. I'm going to do some more research on this MIME error.

(in reply to Jesper Bernle)

Post #: 16

RE: Weird problems after server OS upgrade - 6.Nov.2007 11:04:29 AM

NJohnson

Posts: 19
Joined: 28.Jun.2007
Status: offline

I have got it working!! I uninstalled the NIC and reinstalled it and it works beautifully! Thank you to all who helped me brain storm this issue.

Nate

(in reply to NJohnson)

Post #: 17

RE: Weird problems after server OS upgrade - 6.Nov.2007 1:10:04 PM

a.grogan

Posts: 1887
Joined: 12.Apr.2005
From: London
Status: offline

Awesome, I was thinking NIC in an earlier post - but only around Duplex.
Really chuffed (happy) that you got it working.

Cheers

_____________________________

Andy Grogan
MSExchange.org Forums Moderator
For my general ramblings about Exchange please visit my blog:
W: http://telnetport25.wordpress.com/
M: manifoldmaster@gmail.com

(in reply to NJohnson)

Post #: 18