quote:

ORIGINAL: madcow

Thank you for posting your results NTElvin.

How did you fix the SEND AS issue with the BES?  RIM has a "SET SEND As Permission Tool", did you use this?

quote:

To grant Send As for a single account on all user accounts in an Active Directory domain or container, follow these steps:



1.
Start the Active Directory Users and Computers management console.

2.
On the View menu, make sure that the Advanced Features option is selected. If this option is not selected, the Security page will not be visible for domain and container objects.

3.
Open the properties of the domain or container, and then click the Security page.

4.
Click the Advanced button.

5.
If the account that needs permission is not already listed, click Add, and then select the account. Otherwise double-click the account for editing.

6.
In the Applies Onto list, click User Objects.

7.
Grant the account Send As permission.

8.
Click OK until you have exited and saved all changes.

quote:

Verify that the BlackBerry Enterprise Server service account has the correct permissions.

Note If the account is within a domain, make sure that the account is a member of only the Domain Users group. On a domain controller, the account should be member of the Built-in Administrators group.




1.
On the BlackBerry Enterprise Server, follow these steps:



a.
Make sure that the account is a member of the Local Administrators Group.

b.
Assign "Log on Locally" and "Log on as a Service" permissions to the account.

2.
Grant Exchange View-Only Administrator permissions at the administrative group level. To do this, follow these steps:



a.
In Exchange System Manager, right-click the first Exchange Server administrative group name, and then click Delegate Control.

b.
Notice that the BlackBerry Enterprise Server service account is listed as having the role of Exchange View-Only Administrator.

3.
Grant "Send As," "Receive As," and "Administer Information Store" permissions at the server level for each Exchange Server server. To do this, follow these steps:



a.
In Exchange System Manager, right-click the first Exchange Server administrative group name, and then expand the Servers group.

b.
Right-click an Exchange Server server, click Properties, and then click Security. Repeat this step for each server in the Servers group.

c.
In the top pane, select the BlackBerry Enterprise Server service account. In the bottom pane, make sure that the "Send As," "Receive As," and "Administer Information Store" permissions are set to Allow.

d.
Repeat steps 3b and 3c for each Exchange Server server.

4.
Grant "Send As," "Receive As," and "Administer Information Store" permissions to the mailbox store. To do this, follow these steps:



a.
In Exchange System Manager, right-click the first Exchange administrative group name, and then expand the Servers group.

b.
Expand the first mailbox store group, right-click each mailbox store, click Properties, and then click Security. Repeat this step for each server in the Servers group.

c.
In the top pane, select the BlackBerry Enterprise Server service account. In the bottom pane, make sure that the "Send As," "Receive As," and "Administer Information Store" permissions are set to Allow.

d.
Repeat steps 4b and 4c for each mailbox store on each Exchange Server server.

5.
In the Active Directory Users and Computers snap-in, follow these steps:



a.
Right-click the user for which you want to add permissions, and then click Properties.

b.
On the Security tab, add the BlackBerry Enterprise Server service account, and then click to select the Send As and the Receive As check boxes.