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You do not have permission to send to this recipient - 1.May2006 9:56:31 PM   
martian

 

Posts: 4
Joined: 1.May2006
Status: offline
Hello,

I'm trying to set up an account for a group of people and would like all of them to be able to access this account through Outlook in addition to their regular email accounts. So, for the sake of anonymity let's call the account kangaroos @mydomain.org.

I made the kangaroos account in Active Directory, and created an Exchange mailbox for it. In Properties, I set "Mailbox Rights" to include all the members of the group and gave them full access. In "Delivery Options", I added all the users to the "Send on behalf" list. I enabled "Advanced Features" in the AD view menu, and re-entered the kangaroos account properties: under security, I set gave myself "full control" of the account. (I've also tried this by giving myself only "send as" permissions.)

After all this, I still cannot send messages from my account on behalf of the group. I can receive messages, and reply to them successfully (with the from: header of the reply reading kangaroos). But if I compose a new, blank message in Outlook and try to set the from address to kangaroos, I receive an email back from Exchange that reads:

You do not have permission to send to this recipient. For assistance, contact your system administrator.
           MSEXCH:MSExchangeIS:/DC=local/DC=*******:********


I inherited this network, and there are other accounts in AD that can be read by members of the organization and can be listed in the From field of outgoing messages.

Any help would be greatly appreciated!

Thank you,
Chris
Post #: 1
RE: You do not have permission to send to this recipient - 1.May2006 11:49:34 PM   
alankar

 

Posts: 42
Joined: 23.Sep.2002
From: Kuwait
Status: offline
Dear Martian,

i have this article from Microsoft on a document, i searched for the link from microsoft but i could not find it, so i am pasting it to you, please let me know if this article helped yoh in solving your problem or not:

here is the article.

------------------------------------------------------------------------------------------------------------------------
Article ID: 327000
Article Last Modified on 11/16/2005



APPLIES TO



Microsoft Exchange Server 2003 Enterprise Edition
Microsoft Exchange Server 2003 Standard Edition
Microsoft Exchange 2000 Server Standard Edition
Microsoft Office Outlook 2003
Microsoft Outlook 2002 Standard Edition
Microsoft Outlook 2000 Standard Edition
Microsoft Outlook 98 Standard Edition



This article was previously published under Q327000This article is a consolidation of the following previously available articles: 234696 and 327000
SUMMARYThis step-by-step article describes two methods in Microsoft Exchange 2000 Server and in Microsoft Exchange Server 2003 that you can use to configure a mailbox so that users other than the mailbox owner can use that mailbox to send messages.

In Exchange, you can permit one or more users to send messages on behalf of a particular mailbox owner by granting "Send on behalf" permissions. You can also permit one or more users to send messages as a particular mailbox owner by granting "Send as" permissions.
Grant "Send on behalf" permissionsIf you grant a user "Send on behalf" permissions for another user's mailbox, that user can send mail on behalf of the mailbox owner. The name in the From box of these messages appears as

From: DelegateUser on behalf of MailboxOwner
where DelegateUser is the name of the user to whom you granted "Send on behalf" permissions and where MailboxOwner is the name of the user who owns the mailbox. There are two ways to grant a user "Send on behalf" permissions.

To grant a user "Send on behalf" permissions for another user's mailbox on the server, follow these steps:

  • Click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers.
  • In the console tree, click Users.
  • In the right pane, right-click the mailbox of MailboxOwner, and then click Properties.
  • Click the Exchange General tab, and then click Delivery Options.
  • Under Send on behalf, click Add.
  • Type the name of the DelegateUser, click Check Names to verify the name, and then click OK.
  • Click OK, and then click OK.
  • Quit Active Directory Users and Computers. To grant a user "Send on behalf" permissions for another user’s mailbox on the client, follow these steps.

    In Microsoft Outlook 98 and in Microsoft Outlook 2000, follow these steps:

  • Start Outlook.
  • On the Tools menu, click Options.
  • Click the Delegates tab, and then click Add.
  • Select a user from the global address list, click Add, and then click OK.
  • In the permission list for Inbox, click Reviewer.

    Note This requires a minimum of Reviewer permissions. However, you can give a higher level of permissions if you want.
  • Click OK two times. In Microsoft Outlook 2002 and in Microsoft Office Outlook 2003, follow these steps:

  • Start Outlook.
  • On the Tools menu, click Options.
  • Click the Delegates tab, and click Add.
  • Select a user from the global address list, click Add, and then click OK.
  • In the permission lists for Calendar and Tasks, click None.
  • Click OK two times. For example, if you grant UserB "Send on behalf" permissions to UserA's mailbox, UserB can send messages on behalf of UserA. The From box in these messages appears as follows:

    From: UserB on behalf of UserA
    Grant "Send as" permissionsIf you grant a user "Send as" permissions for another user's mailbox, the DelegateUser can send mail as the MailboxOwner. The From box in these messages appears as follows:

    From: MailboxOwner
    To grant a user "Send as" permissions for another user's mailbox:

  • On an Exchange computer, click Start, point to Programs, point to Microsoft Exchange, and then click Active Directory Users and Computers.
  • On the View menu, click to select Advanced Features.
  • Expand Users, right-click the MailboxOwner object where you want to grant the permission, and then click Properties.
  • Click the Security tab, and then click Advanced.
  • In the Access Control Settings for MailboxOwner dialog box, click Add.
  • In the Select User, Computer, or Group dialog box, click the user account or the group that you want to grant "Send as" permissions to, and then click OK.
  • In the Permission Entry for MailboxOwner dialog box, click This Object Only in the Apply onto list.
  • In the Permissions list, locate Send As, and then click to select the Allow check box.
  • Click OK three times to close the dialog boxes. For example, if you grant UserB "Send as" permissions for UserA's mailbox, UserB can send messages that appear to be sent from UserA. The From box in these messages appears as follows:

    From: UserA
    Note If you grant a user both "Send as" and “Send on behalf of” permissions, the "Send as" permission overrides the "Send on behalf of" permission.

    Microsoft Exchange 2000 Server Service Pack 2 introduced a change to the "Full mailbox access" permission so that users who have this permission can send mail as another user even if the "Send as" permission is denied. The "Full mailbox access" permission is only meant to grant Read access permission to the user. This problem was corrected in the March 2003 Exchange 2000 Server post-Service Pack 3 rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

    327174 Full mailbox access permission grants the Send as permission, or the Send as permission is denied

    MORE INFORMATIONThere is a known issue with forwarding meeting requests. Consider the following scenario. UserA has "Send as" permission to the meeting organizer’s mailbox. The meeting organizer sends a meeting request message to UserA. If UserA forwards the meeting request message to UserB, the meeting request appears to UserB as having been sent from the meeting organizer instead of from UserA on behalf of the meeting organizer.

    This behavior is by design. Exchange Server considers this as a "Send As" scenario and deletes the original message property that contains UserA's information. Therefore, the message appears to have been sent directly from the meeting organizer.
    REFERENCESFor more information about how to grant a user "Send as" permissions in Exchange, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    281208 How to grant a user "Send as" rights in Exchange Server 5.5 and Exchange 2000

    329622 "Send on behalf" permission is not assigned to a user after you delegate access in Outlook

    For more information about how to configure "Send on Behalf" permissions in Exchange, visit the following Microsoft Web site to view the product documentation Working with the Exchange Server 2003 Store: Chapter 9: Understanding Mailbox Access Delegation:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=9D438545-7697-4384-BD24-87E0CD3378CD&displaylang=en


    (in reply to martian)
  • Post #: 2
    RE: You do not have permission to send to this recipient - 2.May2006 3:47:39 PM   
    martian

     

    Posts: 4
    Joined: 1.May2006
    Status: offline
    Alankar,

    Thanks for the tips. I've tried both solutions mentioned in the KB article. It turns out the problem resided elsewhere.

    The problem was in Outlook rather than in Exchange. When I tried sending messages from Outlook, I typed in "kangaroos@mydomain.com" into the From field, and Outlook left this in the From field rather than replacing it with the underlined "Kangaroos" that would indicate it has performed a user lookup query.

    So, what I did was type kangaroos into the To: field, then let Outlook auto-complete the user/name. I copied that into the From: field, and then was able to send just fine, and Outlook now auto-completes the From: field with the appropriate user when I type "kangaroos". I don't fully understand this.. maybe it was something to do with the Global Address Book?

    Everything's working great now, though, so I won't bother Exchange any more than I have to.

    Thanks,
    Chris

    (in reply to alankar)
    Post #: 3

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