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contacts suddenly uncategorized

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contacts suddenly uncategorized - 26.Sep.2008 11:31:26 AM

PodexPerfectusSum

Posts: 2
Joined: 30.Jul.2008
Status: offline

Hello,

I was approached this morning by one of the administrative assistants who told me that some of her contacts were missing. She uses categories extensively to create groups and as it turns out, the contact was still in the folder, it was just no longer associated with the category (he was in the "Board", "christmas card", "newsletter", and "member managers" categories, but was not in "member contacts" as he had been, and should be).

The AA tells me that she hasn't deleted anyone recently, and that she remembers this particular contact as being part of that category previously.

I guess my question(s) would be, how do I find out what happened to remove this one category from 72 contacts? is there a way to reverse that without rolling a restore from my tapes? is there a way to quickly add a category to a large number of contacts?

thanks.