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do not have permission to send - 26.Aug.2005 1:52:00 PM

madcow

Posts: 901
Joined: 28.May2001
From: Planet, Earth
Status: offline

On and Off users get this message and it seems intermittent

You do not have permission to send to this recipient. For assistance, contact your system administrator.
<servername.domain.com #5.7.1 smtp;550 5.7.1 Unable to relay for xyz@domainname.com>

Any ideas why?

I noticed if I got to this users properties page -> exchange general -> Send on Behalf and see this user there .. it seems to work which is odd.

Any permanent fix?

Thanks

"[Mad]"

Post #: 1

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RE: do not have permission to send - 26.Aug.2005 3:44:00 PM

consultOz

Posts: 907
Joined: 11.Mar.2005
From: Virginia, USA
Status: offline

Madcow,

You might have seen this alreday,

http://www.experts-exchange.com/Networking/Email_Groupware/Q_20692892.html
http://searchexchange.techtarget.com/ateQuestionNResponse/0,289625,sid43_gci1109106_tax300566,00.html?bucket=ETA

There are many possibilities to approach a solution,you may want to read,

Cheers,
oz

(in reply to madcow)

Post #: 2

RE: do not have permission to send - 26.Aug.2005 5:11:00 PM

madcow

Posts: 901
Joined: 28.May2001
From: Planet, Earth
Status: offline

yes, I have checked these sites already.

I still have the issue.

Thank you.

(in reply to madcow)

Post #: 3

RE: do not have permission to send - 26.Aug.2005 5:21:00 PM

manojp

Posts: 103
Joined: 23.Aug.2005
From: Mumbai
Status: offline

This can occur if the Allow all computers which successfully authenticate to relay... check box is not selected on the Simple Mail Transfer Protocol (SMTP) virtual server

The 5.7.1 error code can also occur when the Anonymous access check box has been disalbed.

Check both of this and Restart both the Simple Mail Transport Protocol (SMTP) service and the Microsoft Exchange Routing Engine service.

Manoj

[ August 26, 2005, 05:39 PM: Message edited by: manoj ]

(in reply to madcow)

Post #: 4

RE: do not have permission to send - 27.Aug.2005 1:23:00 AM

madcow

Posts: 901
Joined: 28.May2001
From: Planet, Earth
Status: offline

manoj:

Where do enable Anonymous access check box?

Thanks,

[Mad]

(in reply to madcow)

Post #: 5

RE: do not have permission to send - 27.Aug.2005 9:16:00 PM

underwarezs

Posts: 314
Joined: 28.Jul.2005
From: London, UK
Status: offline

MadCow: goto your Default SMTP Virtual Server in ESM. Right click on it, select Properties, click on the Access tab at the top, and then Authentication [Smile]

UnderWareZs

(in reply to madcow)

Post #: 6

RE: do not have permission to send - 28.Aug.2005 1:58:00 AM

manojp

Posts: 103
Joined: 23.Aug.2005
From: Mumbai
Status: offline

Hey madcow [Wink]

I hope the post of UnderWareZs helped you in figuring out things..and ur issue is resolved. If not let us know.

manoj

[ August 28, 2005, 01:59 AM: Message edited by: manoj ]

(in reply to madcow)

Post #: 7

RE: do not have permission to send - 29.Aug.2005 8:42:00 AM

madcow

Posts: 901
Joined: 28.May2001
From: Planet, Earth
Status: offline

Anonymous Access is enabled.

Please advise.

Thank you all.

(in reply to madcow)

Post #: 8

RE: do not have permission to send - 31.Aug.2005 10:19:00 AM

madcow

Posts: 901
Joined: 28.May2001
From: Planet, Earth
Status: offline

The same is happening to some other users now.

Please advise.

(in reply to madcow)

Post #: 9

RE: do not have permission to send - 1.Sep.2005 2:15:00 PM

tcaud

Posts: 119
Joined: 17.Sep.2004
From: Alabama
Status: offline

Do you have any related Event Log errors that might help track down the problem?

(in reply to madcow)

Post #: 10

RE: do not have permission to send - 6.Sep.2005 8:47:50 AM

madcow

Posts: 901
Joined: 28.May2001
From: Planet, Earth
Status: offline

Nothing in the Event Log. Some other users are also encountering this
glitch.

Please advise.

Thanks,

(in reply to tcaud)

Post #: 11

RE: do not have permission to send - 7.Sep.2005 1:48:39 PM

consultOz

Posts: 907
Joined: 11.Mar.2005
From: Virginia, USA
Status: offline

Madcow,

did you check to see if your server is not listed as unsolicited commercial e-mail lists,
here where you can check and make sure
http://www.dnsstuff.com/

Also here is the link list of steps you have to go through one by one to see which scenario is close to your environment, one has already been addressed above, go trough the other possibilities.
http://support.microsoft.com/?kbid=895853&SD=tech

Cheers
oz

_____________________________

Good luck and Best Regards
Oz Ozugurlu
MVP (Exchange)
MCITP (EMA),MCITP (EA), MCITP (SA),
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Security+, Project+ ,Server+
http://smtp25.blogspot.com (Blog)
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(in reply to madcow)

Post #: 12

RE: do not have permission to send - 7.Sep.2005 10:20:27 PM

meisda

Posts: 12
Joined: 24.Nov.2004
From: Duluth
Status: offline

I've had this issue happen before and it was due to not having my routing groups configured properly (I think). I ended up just moving the server that was having the issue into the main routing group as I really didn't have a need for more than one routing group. That seemed to do the trick.

-Dan

< Message edited by meisda -- 9.Sep.2005 11:53:08 AM >

(in reply to consultOz)

Post #: 13