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errorCode="0x80072020" when creating new mailbox

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errorCode="0x80072020" when creating new mailbox - 30.Oct.2008 12:47:32 PM

gslbermuda

Posts: 1
Joined: 30.Oct.2008
Status: offline

Get an error after creating a new user account (with a new mailbox) in active directory. The error is: "Windows cannot create the object because: The directory service encountered an unknown failure"
If I create a new user account and choose not to create a new mailbox I don't get the error. If I then right click on the new user account and choose "Exchange Tasks" and select "Create Mailbox" and go throught the wizard I get a failed error. Here is the XML file:

<?xml version="1.0" encoding="unicode" ?>
- <taskWizardRun taskName="Create Mailbox" dcName="PRIMARY-BDA-1" buildNumber="7638" runningAs="Administrator@primary.bm">
<timespan startTime="2008-10-28 14:09:37.721" milliseconds="16" />
- <createMailbox>
<database>/dc=bm/dc=primary/dc=bda/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Primary Group Bermuda/cn=Administrative Groups/cn=First Administrative Group/cn=Servers/cn=PRIMARY-BDA-1/cn=InformationStore/cn=First Storage Group/cn=Mailbox Store (PRIMARY-BDA-1)</database>
</createMailbox>
<taskSummary errorCount="1" completedCount="0" warningCount="0" errorCode="0x00000000" />
- <items>
- <item adsPath="test1" class="user">
<progress code="-4" milliseconds="16">Saving changes to the directory</progress>
<summary isWarning="false" errorCode="0x80072020">An operations error occurred.</summary>
</item>
</items>
</taskWizardRun>

I looked up the error code using the Error Code Lookup Tool and this is what it found:

C:\Documents and Settings\SLawrence\Desktop\Err>err 0x80072020
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x2020
# for hex 0x2020 / decimal 8224 :
ERROR_DS_OPERATIONS_ERROR winerror.h
# An operations error occurred.
# 1 matches found for "0x80072020"