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ex2k7 setup fails because of existing global address list - 31.Jan.2007 4:33:31 PM

nkamkar

Posts: 12
Joined: 31.Jan.2007
Status: offline

Hello
I am trying to install ex2K7 in a simple domain environment with one Windows 2003 R2 (32 bit) server as DC running ex2k3.ex2k7 server is 64 bit R2 of windows. Both servers have all the latest SPs and patches. I have installed all the ex2k7 pre-requisite software components and managed to start the actual installation. However, the install fails during the organization preparation, complaining that the global adress list already exists:
***************************************************************************************
Active Directory operation failed on <server>.<domain>. The object 'CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=<domain>' already exists.
***************************************************************************************
and I just can't get rid of it or find any info on this on the web. I get the same error when I run "setup /preparead".
The only error message in event viewer is the lovely ambigous error message 2152 from MSExchangeADAccess as below.

Can anybody help pleeeeeeeeeeeease!!!

*******************************************************************************
The description for Event ID ( 2152 ) in Source ( MSExchange ADAccess ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: ExSetup.exe, 2900, 1753, Error 6d9 from HrGetServersForRole.
*******************************************************************************

Post #: 1

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RE: ex2k7 setup fails because of existing global addres... - 1.Feb.2007 7:34:52 AM

Henrik Walther

Posts: 6848
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Are we speaking a production environment here? If not you might want to delete the GAL using ADSIEdit.

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Henrik Walther
Exchange MVP | MCM: Exchange 2007
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(in reply to nkamkar)

Post #: 2

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 12:08:13 PM

entropy1980

Posts: 60
Joined: 8.Feb.2007
Status: offline

I am getting the same problem and mine is a production environment. Any ideas?

< Message edited by entropy1980 -- 8.Feb.2007 12:09:40 PM >

(in reply to nkamkar)

Post #: 3

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 2:47:18 PM

Henrik Walther

Posts: 6848
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Did you try to deploy E2K7 into the corporate production environment in the past?

I've seen this issue occur when a previous installation failed, but where the GAL was created in AD. I fixed the issue by deleting the GAL with ADSIEdit.

_____________________________

HTH
Henrik Walther
Exchange MVP | MCM: Exchange 2007
MCITP: EMA, MCITP: EA, MCSE: M+S

Order my Exchange Server 2007 Book!

(in reply to entropy1980)

Post #: 4

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 3:46:01 PM

entropy1980

Posts: 60
Joined: 8.Feb.2007
Status: offline

No this is the first time out. I am hesitant to delete the GAL... what the worst that can happen if I delete the GAL?

< Message edited by entropy1980 -- 8.Feb.2007 3:47:28 PM >

(in reply to Henrik Walther)

Post #: 5

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 4:26:59 PM

AlexPyle

Posts: 32
Joined: 15.Sep.2005
Status: offline

I had this problem but the issue was with my Recipient Policy - because I had a bad policy (used %s and other variables) it failed. I deleted the recipient policy entry and away I went.

(in reply to entropy1980)

Post #: 6

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 4:34:33 PM

entropy1980

Posts: 60
Joined: 8.Feb.2007
Status: offline

My policy looks clean but still not working. Any other thoughts? What would happen if I deleted my GAL?

(in reply to AlexPyle)

Post #: 7

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 4:38:28 PM

AlexPyle

Posts: 32
Joined: 15.Sep.2005
Status: offline

Yes - that was fine for us as well.

(in reply to entropy1980)

Post #: 8

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 5:05:36 PM

entropy1980

Posts: 60
Joined: 8.Feb.2007
Status: offline

Will anything bad happen it I delete the GAL using ADSIEdit? I mean this is a production setup and I don't need my current setup bombing. What will happen?

(in reply to AlexPyle)

Post #: 9

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 5:09:10 PM

AlexPyle

Posts: 32
Joined: 15.Sep.2005
Status: offline

Mine was production as well and I was able to complete the installation afterwards.

(in reply to entropy1980)

Post #: 10

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 5:35:59 PM

entropy1980

Posts: 60
Joined: 8.Feb.2007
Status: offline

It won't let me delete, I get : "Cannot perform requested delete operation", I am a domain and schema admin.

(in reply to entropy1980)

Post #: 11

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 6:05:42 PM

nkamkar

Posts: 12
Joined: 31.Jan.2007
Status: offline

Hi

When I posted this message here, Henrik Walther (Thank you Henrik and I do look up to you), suggested I delete the GAL. I ended up using ADSIEdit to delete it, but in order to find it (ADSIEdit does not have search capabilities) I used the LDP (ldp.exe) tool which is part of the Windows Resource tool kit to find where exactly this mysterious GAL of mine existed. Of course deleting it is a matter of business (Can you actually do it?), but then again, it takes no time to create a GAL unless you have really complex filtering and criteria. I had wasted too much time already, and just went ahead and deleted the GAL and spent 2 minutes recreating it and it worked like a charm.

I hope this works for you too. Good luck!!!

(in reply to entropy1980)

Post #: 12

RE: ex2k7 setup fails because of existing global addres... - 8.Feb.2007 6:15:38 PM