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exchange mailbox store - 1.Aug.2007 11:37:27 PM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
please help me with this error message:

Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 9690
Date:  8/2/2007
Time:  5:00:04 AM
User:  N/A
Computer: HAMMERHEAD
Description:
Exchange store 'First Storage Group\Mailbox Store (HAMMERHEAD)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 18 GB. This database size has exceeded the size limit of 18 GB.
This database will be dismounted immediately.
For more information, click http://www.microsoft.com/contentredirect.asp.

how can i get through with these?  every other day i receive this error, i already archived our mailboxes and we are now currently using close to 10gb only.

hope someone can help me with this, thank you
Post #: 1
RE: exchange mailbox store - 1.Aug.2007 11:44:37 PM   
vsin11

 

Posts: 168
Joined: 2.Apr.2007
Status: offline
Hi,

I hope you have the Exchange Server SP2 installed... with this you can increase the limit to as much as 75 GB.
Please follow the following article:
http://support.microsoft.com/kb/912375

You can do the offline defrag of the databases if the size is not reducing for you. This will surely free up lot of space as you have already archived mailboxes.

Thanks.

_____________________________

Vinay Pal Singh
http://smarthost.blogspot.com

(in reply to enteng)
Post #: 2
RE: exchange mailbox store - 1.Aug.2007 11:56:04 PM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
thank you for the prompt reply.

to be honest with you, im the administrator with our company but with little knowledge regarding servers especially MS Exchange.  Can i have some favor?

how will i know the version of MS Exchange Service Pack?

and also by using the offline defragmentation, is this will not affect the condition of my email server?

thank you very much

(in reply to vsin11)
Post #: 3
RE: exchange mailbox store - 2.Aug.2007 12:36:01 AM   
vsin11

 

Posts: 168
Joined: 2.Apr.2007
Status: offline
In the Exchange System Manager, please right click on the exchange server and go to properties... there you will see the Exchange Service Pack version.

The exchange stores have to be dismounted while doing Offline defrag. So plan it in the off hours.
This will not effect the condition of the mail server.

_____________________________

Vinay Pal Singh
http://smarthost.blogspot.com

(in reply to enteng)
Post #: 4
RE: exchange mailbox store - 2.Aug.2007 2:14:32 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline

(in reply to vsin11)
Post #: 5
RE: exchange mailbox store - 2.Aug.2007 2:38:34 AM   
vsin11

 

Posts: 168
Joined: 2.Apr.2007
Status: offline
Great... you have the SP2. Now do the following:

1) Click one of the following registry subkeys, as appropriate for the store that you want to increase:
For a mailbox store, click the following registry subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\Server name\Private-Mailbox Store GUID

2) On the Edit menu, point to New, and then click DWORD Value.

3) In the New Value #1 box, type Database Size Limit in Gb, and then press ENTER.

4) Right-click Database Size Limit in Gb, and then click Modify.

5) Click Decimal, and then type an integer from 1 to 75 in the Value data box.
Note These integer values represent the maximum size of the database in gigabytes  (GB). For example, a value of 75 represents a database that has a maximum size   of 75  GB.

6) Click OK, and then exit Registry Editor.

7) Restart the Microsoft Exchange Information Store service.

Refer: http://support.microsoft.com/kb/912375

_____________________________

Vinay Pal Singh
http://smarthost.blogspot.com

(in reply to enteng)
Post #: 6
RE: exchange mailbox store - 2.Aug.2007 3:56:39 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
thank you very much, i hope i followed your instruction properly.

see my screenshot




(in reply to vsin11)
Post #: 7
RE: exchange mailbox store - 2.Aug.2007 4:01:27 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
Event Type: Error
Event Source: MSExchangeAL
Event Category: LDAP Operations
Event ID: 8026
Date:  8/2/2007
Time:  1:44:26 PM
User:  N/A
Computer: HAMMERHEAD
Description:
LDAP Bind was unsuccessful on directory HAMMERHEAD for distinguished name ''. Directory returned error:[0x51] Server Down.  DC=seacrest,DC=com
For more information, click http://www.microsoft.com/contentredirect.asp.

Is this error is related to my previous error?

many thanks

(in reply to enteng)
Post #: 8
RE: exchange mailbox store - 2.Aug.2007 4:46:01 AM   
vsin11

 

Posts: 168
Joined: 2.Apr.2007
Status: offline
Perfect.

No this error message is not related to the other one. This error comes when the Recipient Update Service tries to query the Windows domain controller for an update, and it cannot contact it. Please verify its configuration as:

1) Open Exchange System Manager.
2) Expand the Recipients container, and then click Recipient Update Services.
3) Double-click each Recipient Update Service, and then check the Windows domain controller setting.

Also reboot the server when possible. Hope this helps.

Vinay

_____________________________

Vinay Pal Singh
http://smarthost.blogspot.com

(in reply to enteng)
Post #: 9
RE: exchange mailbox store - 2.Aug.2007 6:53:30 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline


is this correct?

(in reply to vsin11)
Post #: 10
RE: exchange mailbox store - 2.Aug.2007 7:00:09 AM   
vsin11

 

Posts: 168
Joined: 2.Apr.2007
Status: offline
yeah that is fine. I guess hammerhead.seacrest.com is the domain contoller as well as Exchange server.

_____________________________

Vinay Pal Singh
http://smarthost.blogspot.com

(in reply to enteng)
Post #: 11
RE: exchange mailbox store - 2.Aug.2007 7:26:32 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
i can now offline defrag my database because its already 7pm here in philippines.

can you give me some instruction on how to offline defrag? i have notes here for offline defragmentation but im hesitant doing it. your instructions are very easy to follow.  sorry for causing you trouble in helping me in my problem.

thanks again

(in reply to vsin11)
Post #: 12
RE: exchange mailbox store - 2.Aug.2007 8:15:34 AM   
vsin11

 

Posts: 168
Joined: 2.Apr.2007
Status: offline
1) take the offline backup of the databases (Copy it to different location). Dismount the stores first.
2) Run eseutil /d "path of edb" from bin folder of exchange server. You need to have 110% free space on that drive… else use /t "path of temp.edb" switch to make temp edb in different drive.
3) Mount the stores. Dismount them again.
4) Run isinteg -s servername -fix -test alltests
5) Mount the stores back.

_____________________________

Vinay Pal Singh
http://smarthost.blogspot.com

(in reply to enteng)
Post #: 13
RE: exchange mailbox store - 2.Aug.2007 9:39:31 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
 
here's my screenshot after running the eseutil, is the capacity of the database is almost the same?

thanks again

(in reply to vsin11)
Post #: 14
RE: exchange mailbox store - 2.Aug.2007 9:53:13 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline

(in reply to enteng)
Post #: 15
RE: exchange mailbox store - 2.Aug.2007 10:43:43 AM   
enteng

 

Posts: 10
Joined: 1.Aug.2007
Status: offline
I have still error with my event viewer, here are the list:
1.
Event Type: Error
Event Source: MSExchangeAL
Event Category: LDAP Operations
Event ID: 8026
Date:  8/2/2007
Time:  10:02:38 PM
User:  N/A
Computer: HAMMERHEAD
Description:
LDAP Bind was unsuccessful on directory HAMMERHEAD for distinguished name ''. Directory returned error:[0x34] Unavailable.  DC=seacrest,DC=com
For more information, click http://www.microsoft.com/contentredirect.asp.

2.
Event Type: Error
Event Source: MSExchangeDSAccess
Event Category: Topology
Event ID: 2102
Date:  8/2/2007
Time:  10:02:38 PM
User:  N/A
Computer: HAMMERHEAD
Description:
Process MAD.EXE (PID=2816). All Domain Controller Servers in use are not responding:
HAMMERHEAD.seacrest.com

For more information, click http://www.microsoft.com/contentredirect.asp.


3.
Event Type: Error
Event Source: MSExchangeDSAccess
Event Category: Topology
Event ID: 2104
Date:  8/2/2007
Time:  10:02:38 PM
User:  N/A
Computer: HAMMERHEAD
Description:
Process INETINFO.EXE (PID=1724). All the DS Servers in domain are not responding.
For more information, click http://www.microsoft.com/contentredirect.asp.



4.
Event Type: Error
Event Source: MSExchangeAL
Event Category: Service Control 
Event ID: 8250
Date:  8/2/2007
Time:  10:02:45 PM
User:  N/A
Computer: HAMMERHEAD
Description:
The Win32 API call 'DsGetDCNameW' returned error code [0x862] The specified component could not be found in the configuration information.  The service could not be initialized.  Make sure that the operating system was installed properly.
For more information, click http://www.microsoft.com/contentredirect.asp.

can you help me again?  maybe i need to say bye for now, thanks for your help.  i hope tomorrow my server will be good as new.

again, thank you for your help. I hope you can help me to my other error messages tomorrow.

bye for now

eric

(in reply to enteng)
Post #: 16

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