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how to delete a poison message

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how to delete a poison message - 4.Feb.2010 10:46:22 AM   
robertsga@aol.com

 

Posts: 5
Joined: 4.Feb.2010
Status: offline
On exchange 2007 sp1 every time I try to delete a poison message I get

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Action 'Remove (without sending NDR)' could not be performed on object 'Delivery Status'.

Delivery Status
Failed
Error:
The Queue Viewer operation on computer "BL19" has failed with an exception. The error message is: Access is denied

Access is denied
------------------------------

or if try the command line I get

[PS] C:\Users\admin_groberts\Desktop>remove-message 11441460 -withndr:$false

Confirm
Are you sure you want to perform this action?
Removing the message "\11441460".
[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"): a
Remove-Message : The Queue Viewer operation on computer "BL19" has failed with an exception. The error message is: Access is denied
At line:1 char:15
+ remove-message  <<<< 11441460 -withndr:$false

Any ideas
Thanks
Post #: 1
RE: how to delete a poison message - 5.Feb.2010 3:56:22 AM   
syedfaizan

 

Posts: 280
Joined: 29.Aug.2007
Status: offline
Have you tried it via GUI diretly on the HUB?

(in reply to robertsga@aol.com)
Post #: 2
RE: how to delete a poison message - 5.Feb.2010 10:17:31 AM   
robertsga@aol.com

 

Posts: 5
Joined: 4.Feb.2010
Status: offline
Yes, the first response is the error from the gui on the transport hub and the second is the error using the command on the hub.   I have ~219 poison messages and growing daily, can't delete any of them.

(in reply to syedfaizan)
Post #: 3
RE: how to delete a poison message - 7.Feb.2010 11:58:41 PM   
choppol

 

Posts: 720
Joined: 9.Feb.2003
From: sydney
Status: offline
are you part of the exchange org administrator group?

(in reply to robertsga@aol.com)
Post #: 4
RE: how to delete a poison message - 8.Feb.2010 5:09:29 AM   
syedfaizan

 

Posts: 280
Joined: 29.Aug.2007
Status: offline
You are getting an access denied message which menas you do not have proper rights on the org to perform this operation.

(in reply to robertsga@aol.com)
Post #: 5
RE: how to delete a poison message - 8.Feb.2010 9:29:12 AM   
robertsga@aol.com

 

Posts: 5
Joined: 4.Feb.2010
Status: offline
I have a few accounts, including domain admin.  Anyway after the suggestions I check and the domain admin account doesn't have that particular membership.   So logged on with an other account with the exchange organization and am able to delete them.

Thanks 

< Message edited by robertsga@aol.com -- 8.Feb.2010 10:37:01 AM >

(in reply to syedfaizan)
Post #: 6

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