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digiadmin -> RE: Exchange Server Reported Error (0x8004010F) (1.May2008 2:58:08 PM)
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Finally!!!!! I have been having this issue for a while now and I have tried everything in all the support forums (user forums, Microsoft, etc) but no luck. I tried rebuilding the address book list, deleting it, and re-creating it. At first, only select users would experience the issue, and it would come and go but none the less, users were experiencing the issue. These are the steps I did to finally fix it across the board for everyone (I have over 100 mailboxes running Exchange Server 2003 with Outlook XP/2003 clients) First I deleted the offline address book and re-created it (Microsoft says you have to use a different name or wait 7 days, so be sure to change the name) Then rebuilt it and set it to default. Under - Administrative groups --> Server --> "server name" --> First Storage Group --> Mailbox Store (select properties of it). Under Offline Address list click browse and select the newly created offline address book list. Click Ok. In services restart Exchange Information Store. This still did not work, but this last step did the trick. In your Outlook select Tools--> Options. Under Mail Setup tab click on Send/Receive button. Select the relevant Group Name and click on Edit. Under Accounts Option you may find the Download offline Address book option (checked/selected). Please DO NOT select the check-box option and save your settings. Do an explicit Send/Receive operation. This will take some time to complete, so be patient. Once the operation is completed (success or fail is not relevant) again perform the explicit Send/Receive operation. This time you will not get any errors and the operation gets completed fast. Thanks to everyone on this forum, and Prasad Paturi for the last step.
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