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stevenrlong -> Installing Microsoft Exchange Messaging and Collaboration Services failed (2.Dec.2004 10:11:00 PM)
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Installing Microsoft Exchange Messaging and Collaboration Services failed
Fresh Exchange 2003 install on a server 2003
Setup failed while installing sub-component Microsoft Exchange Outlook web Access with error code 0xc103798A (please consult the installation logs for a detailed description). You may cancel the installation or try the failed step again.
After pressing cancel button the following event occurs
Setup failed while installing sub-component Microsoft Exchange OMA Browse with error code 0xC103798A (please consult the installation logs for a detailed description). You may cancel the installation or try the failed setup again.
Microsoft Exchange Messaging and Collaboration Services
An internal component has failed.
ID no: c103798a
Microsoft Exchange setup
The following events:
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Date: 12/2/2004
Time: 12:27:44 PM
User: N/A
Computer: MASTERBEE
Description:
Event Type exchangesetuperror, P1 6_5_6944_0, P2 install, P3 microsoft exchange messaging and collaboration services, P4 install, P5 c103798a, P6 microsoft exchange outlook web access, P7 0, P8 NIL, P9 NIL, P10 NIL.
Event Type: Error
Event Source: MSExchangeSetup
Event Category: Microsoft Exchange Setup
Event ID: 1002
Date: 12/2/2004
Time: 12:27:58 PM
User: N/A
Computer: MASTERBEE
Description:
Exchange Server component Microsoft Exchange Messaging and Collaboration Services failed.
Error: 0xc103798a - An internal component has failed.
BELOW IS LOG FILES THAT SHOW THE 2 EVENTS THAT FAIL:
[12:17:05] Interpreting line <CreateProcess:L:\Program Files\Exchsrvr\exchweb\bin\spell;regsvr32.exe -s msstko32.dll;180000> -- ID:31259 --
[12:17:05] Process created ... waiting (180000)
[12:17:05] Process has exited with 0x000003
[12:17:05] The command
regsvr32.exe -s msstko32.dll
failed, returning error code 3 (The system cannot find the path specified.). -- ID:31136 -- ScCreateProcess (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1821)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] CInsParser::ScProcessLine (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1225)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] Processing file 'z:\setup\i386\exchange\webclient.ins', at or near line 29 (CreateProcess:L:\Program Files\Exchsrvr\exchweb\bin\spell;regsvr32.exe -s msstko32.dll;180000) -- ID:31111 -- CInsParser::ScProcessLine (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:492)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] Registry file name: 'z:\setup\i386\exchange\webclient.ins' CRegistryManager::ScProcessFile (f:\titanium\admin\src\udog\setupbase\tools\regmgr.cxx:125)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] Filename = 'z:\setup\i386\exchange\webclient' CBaseAtom::ScAddRegistryKeys (f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:1408)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] CAtomWebClient::ScAddRegistryKeys (f:\titanium\admin\src\udog\exsetdata\components\server\a_webclient.cxx:284)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] Leaving CAtomWebClient::ScAddRegistryKeys
[12:17:05] CBaseAtom::ScAdd (f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:939)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] Service = '' CBaseServiceAtom::ScAdd (f:\titanium\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:210)
Error code 0XC103798A (31114): An internal component has failed.
[12:17:05] Leaving CBaseServiceAtom(Microsoft Exchange Outlook Web Access)::ScAdd
[12:17:05] mode = 'Install' (61953) CBaseAtom::ScSetup (f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:842)
Error code 0XC103798A (31114): An internal component has failed.
Configuring registry entries for Microsoft Exchange OMA Browse
[11:53:04] Entering CRegistryManager::ScProcessFile
[11:53:04] ++++ Starting interpreter on file z:\setup\i386\exchange\browse.ins ++++ -- ID:31258 --
[11:53:04] Interpreting line <CreateProcessSafe:L:\Program Files\Exchsrvr\OMA\Browse\bin;"L:\Program Files\Exchsrvr\OMA\Browse\bin\OmaBrowseInstall.exe" counters /create;180000> -- ID:31259 --
[11:53:04] Process created ... waiting (180000)
[11:53:04] Ignoring exit code 0x000080
[11:53:04] Interpreting line <CreateProcess:L:\Program Files\Exchsrvr\OMA\Browse\bin;"L:\Program Files\Exchsrvr\OMA\Browse\bin\OmaBrowseInstall.exe" events /create;180000> -- ID:31259 --
[11:53:04] Process created ... waiting (180000)
[11:53:04] Process has exited with 0x000080
[11:53:04] The command
"L:\Program Files\Exchsrvr\OMA\Browse\bin\OmaBrowseInstall.exe" events /create
failed, returning error code 128 (There are no child processes to wait for.). -- ID:31136 -- ScCreateProcess (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1821)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] CInsParser::ScProcessLine (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1225)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] Processing file 'z:\setup\i386\exchange\browse.ins', at or near line 5 (CreateProcess:L:\Program Files\Exchsrvr\OMA\Browse\bin;"L:\Program Files\Exchsrvr\OMA\Browse\bin\OmaBrowseInstall.exe" events /create;180000) -- ID:31111 -- CInsParser::ScProcessLine (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:492)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] Registry file name: 'z:\setup\i386\exchange\browse.ins' CRegistryManager::ScProcessFile (f:\titanium\admin\src\udog\setupbase\tools\regmgr.cxx:125)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] Filename = 'z:\setup\i386\exchange\browse' CBaseAtom::ScAddRegistryKeys (f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:1408)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] CBaseAtom::ScAdd (f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:939)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] Service = '' CBaseServiceAtom::ScAdd (f:\titanium\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:210)
Error code 0XC103798A (31114): An internal component has failed.
[11:53:04] Leaving CBaseServiceAtom(Microsoft Exchange OMA Browse)::ScAdd
[11:53:04] mode = 'Install' (61953) CBaseAtom::ScSetup (f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cxx:842)
Error code 0XC103798A (31114): An internal component has failed.
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