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Outlook not responding when receiving attachments.

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Outlook not responding when receiving attachments. - 22.Sep.2004 5:13:00 PM   
walub

 

Posts: 10
Joined: 4.Feb.2004
From: Winnipeg Manitoba Canada
Status: offline
We have several remote branches that connect to us threw vpn's on standard dsl and cable connections. The branches are all running outlook 2000 sr1 and when they are sent an email with a relatively large attachment say 500kbs it causes outlook to say it is not responding for the time it takes for the message to arrive. During this time it looks like outlook is locked it is not possible to type or do anything. We are running an exchange 2003 server at the head office where these branches are connected to. Any help would be really apreciated
Post #: 1
RE: Outlook not responding when receiving attachments. - 22.Sep.2004 5:49:00 PM   
pjhutch

 

Posts: 3553
Joined: 21.Jul.2001
From: W Yorks, England
Status: offline
What can I say, email is designed for sending mail. Sending large attachments is not the most efficient way. Putting them in a proper server location where people can get them would be better...Use ZIP where possible rather than sending large documents if size/speed is a problem.

(in reply to walub)
Post #: 2
RE: Outlook not responding when receiving attachments. - 22.Sep.2004 6:14:00 PM   
walub

 

Posts: 10
Joined: 4.Feb.2004
From: Winnipeg Manitoba Canada
Status: offline
I understand that but I still don't think it should freeze up outlook. A user can be in the middle of writing an email and if the get a larger message it just stops responding untill the message comes in. this even happens with 200k messages. It just does not take so long.

(in reply to walub)
Post #: 3
RE: Outlook not responding when receiving attachments. - 12.Jul.2005 2:03:00 PM   
egoetz

 

Posts: 4
Joined: 30.Sep.2003
From: McLean, Virginia
Status: offline
quote:
Originally posted by walub:
We have several remote branches that connect to us threw vpn's on standard dsl and cable connections. The branches are all running outlook 2000 sr1 and when they are sent an email with a relatively large attachment say 500kbs it causes outlook to say it is not responding for the time it takes for the message to arrive. During this time it looks like outlook is locked it is not possible to type or do anything. We are running an exchange 2003 server at the head office where these branches are connected to. Any help would be really apreciated


(in reply to walub)
Post #: 4
RE: Outlook not responding when receiving attachments. - 12.Jul.2005 2:04:00 PM   
egoetz

 

Posts: 4
Joined: 30.Sep.2003
From: McLean, Virginia
Status: offline
Did you ever find a solution to this problem. I am having the same issue.

Eric Goetz
Network Manager
Nvr, Inc.
703-761-2254
egoetz@nvrinc.com

(in reply to walub)
Post #: 5
RE: Outlook not responding when receiving attachments. - 12.Jul.2005 3:11:00 PM   
walub

 

Posts: 10
Joined: 4.Feb.2004
From: Winnipeg Manitoba Canada
Status: offline
quote:
Originally posted by egoetz:
Did you ever find a solution to this problem. I am having the same issue.

Eric Goetz
Network Manager
Nvr, Inc.
703-761-2254
egoetz@nvrinc.com

The solution I came up with was to switch everyone to outlook 2003 and then run in chached mode. if you have exchange 2003 cals you have licences for outlook 2003

(in reply to walub)
Post #: 6
RE: Outlook not responding when receiving attachments. - 12.Jul.2005 4:31:00 PM   
consultOz

 

Posts: 926
Joined: 11.Mar.2005
From: Virginia, USA
Status: offline
Guys,
=============================================
The solution I came up with was to switch everyone to outlook 2003 and then run in chached mode. if you have exchange 2003 cals you have licences for outlook 2003
=============================================

I would like to know accuracy of this information,
=================================================
IF you have exchange 2003 cals you have licences for outlook 2003
================================================
I called Microsoft, They could not say, if it was right,
Any accurate information would be helpful
Thanks
Best Regards,
oz

(in reply to walub)
Post #: 7
RE: Outlook not responding when receiving attachments. - 12.Jul.2005 4:34:00 PM   
walub

 

Posts: 10
Joined: 4.Feb.2004
From: Winnipeg Manitoba Canada
Status: offline
We checked with our software supplyer and we were good to go. we have a microsoft select agrement which might have alowed for this. I would do a little more digging. I also remember reading it on microsoft's sight some place. sorry I can't help you more than that.

(in reply to walub)
Post #: 8

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