Exchange Server Forums

OWA pages have broken links

Users viewing this topic: none

Logged in as: Guest

Printable Version

All Forums >> [Microsoft Exchange 2003] >> Outlook Web Access >> OWA pages have broken links

Page: [1]

Message

<< Older Topic Newer Topic >>

OWA pages have broken links - 17.Aug.2004 7:17:00 PM

ChristianT

Posts: 3
Joined: 17.Aug.2004
From: Houston, TX
Status: offline

I have a new Exchange 2003 server that does not serve the OWA pages correctly. It seems like I can authenticate to the server OK, but when the OWA page is displayed, all of the images are missing (red X) and all of the links point to the same location. I have created new users to test with, as well as deleted original users and re-created them with the same problem every time. I can't find any documentation for this type of problem. Anyone have an idea what could be broken or misconfigured?

Thanks,

Christian

Post #: 1

Featured Links*

RE: OWA pages have broken links - 17.Aug.2004 9:55:00 PM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Did you after the new installation change any OWA settings via the IIS or System Manager?

When installing Exchange OWA works out of the box, and you can really screw it up until after the installation.

BTW are you testing from and external client (from the Internet) or does this also happen internally?

[ August 17, 2004, 09:56 PM: Message edited by: Henrik Walther ]

(in reply to ChristianT)

Post #: 2

RE: OWA pages have broken links - 17.Aug.2004 11:47:00 PM

ChristianT

Posts: 3
Joined: 17.Aug.2004
From: Houston, TX
Status: offline

I have tested OWA from the internet and from internally with the same results. I didn't change any settings in IIS. I did follow one of Microsofts KB articles on permission settings to validate that the authentication settings were correct. The settings were correct per the KB article.

One strange thing though. In IIS Manager the config shows two default websites. One that has the document roots for Exadmin, Exchange, Exchweb, and Public. The second "Default Web Site" has settings for OWAAdmin, but no apparent default pages. I did try stopping the second Default web site to see if it made any difference, but it didn't make a difference.

Thanks for any help you can give.

Christian

(in reply to ChristianT)

Post #: 3

RE: OWA pages have broken links - 18.Aug.2004 2:26:00 PM

Dre

Posts: 6
Joined: 18.Aug.2004
From: The netherlands
Status: offline

i solved that problem by looking at the logon times from the Iusr_ it was set ( i surely didnt do that ) but after setting the logon time to 24 hours 7 days a week the probs were gone.

hope that helps

(in reply to ChristianT)

Post #: 4

RE: OWA pages have broken links - 18.Aug.2004 3:11:00 PM

Henrik Walther

Posts: 6928
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: offline

Yuo might want to try running a reinstall of Exchange, don't worry you won't loose any mail data etc.

(in reply to ChristianT)

Post #: 5

RE: OWA pages have broken links - 20.Aug.2004 12:17:00 AM

ChristianT

Posts: 3
Joined: 17.Aug.2004
From: Houston, TX
Status: offline

Is there any risk in running the re-install? Any particular recommendations before I take this on?

Thanks,

Christian

(in reply to ChristianT)

Post #: 6

RE: OWA pages have broken links - 20.Aug.2004 10:58:00 PM

jahammel68

Posts: 16
Joined: 13.May2004
From: Boise, ID
Status: offline

Note: The Iuser_(servername) account was disabled recently and I saw the same page loading issues from inside and outside my LAN. Enable this user account, then restart IIS and I was in business. Thanks, once again, to the wealth of knowledge on this site!

(in reply to ChristianT)

Post #: 7

RE: OWA pages have broken links - 26.Oct.2004 3:59:00 AM

Dion

Posts: 18
Joined: 26.Aug.2004
From: New Zealand
Status: offline

We had the exact same issue - I deleted and recreated the exchweb virtual directory, and hey presto! All fixed. [Smile]

[ October 26, 2004, 04:24 AM: Message edited by: Dion ]

(in reply to ChristianT)

Post #: 8

RE: OWA pages have broken links - 11.Nov.2004 3:50:00 AM

dgeevaratne

Posts: 72
Joined: 30.Sep.2002
From: washington dc
Status: offline

having the same problem. tried checking iuser, and recreating virtual directory in IIS. didn't help. any other ideas please? I've also tried re-installing Exchange and it didn't help :-(

(in reply to ChristianT)

Post #: 9

RE: OWA pages have broken links - 7.Dec.2004 6:33:00 PM