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RE: Exchange 2003 sp2 and Treo 650
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RE: Exchange 2003 sp2 and Treo 650 - 15.Mar.2006 6:18:55 PM
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de.blackman
Posts: 1436
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline
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Another thing, make sure the enabled card is at the top of the network Bindings.
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De BlackMan
List Moderator
"Did you backup your Information Store Today?!"
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RE: Exchange 2003 sp2 and Treo 650 - 15.Mar.2006 6:47:09 PM
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housej55
Posts: 33
Joined: 11.Apr.2002
From: FL
Status: offline
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I definitely do not. Thanks,
I keep looking at that RoadSync log I posted. It seems to hang up while requesting the HTTP RecResponse which I'm trying to think through the process of sync'ing with exchange. The http RecResponse, is it failing when it's requesting from the backend?
PalmSocket::OpenLib
Linking to Exchange Server…
DActiveSyncEngine::PrepareOptionsCommand() : 2
DActiveSyncEngine::PrepareCurrentActiveSyncCommand() : 2
Connection Established!
CPalmSocket::Open() - Connecting to mail.company.com.
CPalmSocket::Open() - Server name resolved to IP.
CPalmSocket::Open() - Socket Open.
DActiveSyncEngine::ProcessCurrentCommandResponse() : EActiveSyncStep_Options
Connecting to Exchange…
DActiveSyncEngine::PrepareFolderSyncCommand() : 3
DActiveSyncEngine::PrepareCurrentActiveSyncCommand() : 3
DActiveSyncDataManager::CollectCommandData() - ActiveSync command : 3
DActiveSyncEngine::HTTP_RecievedResponse() - HTTP Transaction Failed
Server ERROR : 500
DActiveSyncEngine::ProcessCurrentCommandResponse() : EActiveSyncStep_FirstFolderSyncCmd
DActiveSyncEngine::ProcessCurrentCommandData() - No data returned for command : 3
***Please try to sync again! If this error persist, please restart your phone and try syncing again.
***Sync Error!***
7370D06 (activeSyncErrMissingHTTPResponse)
RoadSyncMainView::ActiveSync_ReportError():7370D06
DActiveSyncEngine::HTTP_RecievedResponse()***Sync Failed!
3/13/2006 19:09:18
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RE: Exchange 2003 sp2 and Treo 650 - 16.Mar.2006 4:41:01 PM
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de.blackman
Posts: 1436
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline
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Do you have any IIS related applications such as IISLockDown or URLScan on any of the server? Have you ever had these installed?
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De BlackMan
List Moderator
"Did you backup your Information Store Today?!"
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RE: Exchange 2003 sp2 and Treo 650 - 16.Mar.2006 4:58:18 PM
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housej55
Posts: 33
Joined: 11.Apr.2002
From: FL
Status: offline
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I looked in the add remove programs and do not see it listed. I think the only time I used urlscan and iislockdown was with the old exch 5 owa srvr. Is there any other way to check?
I have Trend AV on it and stopped the service to try again to sync but no luck.
Just to reiterate my fw, I have only port 443 going to that server for owa. Owa has never had a problem. From the logs, it looks like a connection is being established so I don't think it's a limitation there.
should this still function even if oma is not working?
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RE: Exchange 2003 sp2 and Treo 650 - 16.Mar.2006 5:01:49 PM
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de.blackman
Posts: 1436
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline
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OMA and ActiveSYnc are 2 totally seperate technologies. I have an environment where ActiveSync is working but OMA is not as my clients do not require it at all!
So port 443 is being forwarded to the FE server? Try to enable port 80 to the FE server as well for testing and see what happens.
Do a scan on both servers for URLSCAN.INI and if you find it, simply rename that file to something else and lets see if we get further.
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De BlackMan
List Moderator
"Did you backup your Information Store Today?!"
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RE: Exchange 2003 sp2 and Treo 650 - 16.Mar.2006 5:44:28 PM
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housej55
Posts: 33
Joined: 11.Apr.2002
From: FL
Status: offline
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I just did a scan and nothing is found for urlscan. I was looking in the iis logs again and noticed something in the HTTPError dir. From the last scan I am going to provide the logs from the Front End to the back end on each server
Last Sync all same transaction
FE W3SVC1 log
2006-03-16 16:29:18 W3SVC1 insidef/eip POST /Microsoft-Server-ActiveSync Cmd=GetHierarchy&User=myuserid&DeviceId=PLMO36167695&DeviceType=PalmOneTreoAce&Log=V2TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I516S1224R 443 JHOUSE sprintipaddress PalmOne-TreoAce/1.01 500 0 0
BE W3SVC1 log
006-03-16 16:29:17 b/e ip address PROPFIND /exchange/myuserid/ - 80 VLOCDOM\myuserid Microsoft-Server-ActiveSync/3.0.4215.0 404 0 0
HTTPERR Log on BE
006-03-16 16:30:16 insidef/eip 39508 b/e ip address 80 - - - - - Timer_ConnectionIdle -
Can create a Active Sync transation and compare the logs with your side?
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RE: Exchange 2003 sp2 and Treo 650 - 16.Mar.2006 10:59:45 PM
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housej55
Posts: 33
Joined: 11.Apr.2002
From: FL
Status: offline
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Problem Fixed OMA and EAS!!
Problem is was that the exchange vir directories on both the front end and back end was set to my corporate domain. Since I didn't have a SMTP address that referenced that user@corporatedomain.com it would come up as a error as in the event viewer as me trying to access oma but does not have the corporatedomain.com smtp address. Once I added this and restarted the services, I was able to go to mydomain.com/oma and then sync. Many thanks to de.blackman for helping me troubleshoot this. My Treo was two days short of going on Ebay
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