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Global Address List Generation Errors

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Global Address List Generation Errors - 1.Dec.2005 10:39:56 PM   
mfranks

 

Posts: 1
Joined: 1.Dec.2005
Status: offline
Hi there,
we are receiving the following errors in the Application event log when the GAL is rebuilt manually or automatically according to schedule.
As far as I can tell, it's some sort of Exchange/AD permissions problem.
I've recently upgraded from SP1 to SP2, but it made no difference!.
None of the articles I've found in the MS support knowledge base have helped.
Can anyone suggest anything to check/do?

thanks

Matt

Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date:  2/12/2005
Time:  9:48:52 a.m.
User:  N/A
Computer: XXXXXX
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000
For more information, click http://www.microsoft.com/contentredirect.asp.


Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date:  2/12/2005
Time:  9:48:52 a.m.
User:  N/A
Computer: XXXXXX
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
Your profile is not configured.
An unexpected, unknown error has occurred.
Microsoft Exchange Server Information Store
ID no: 8004011c-0521-00000000
For more information, click http://www.microsoft.com/contentredirect.asp.


Post #: 1
RE: Global Address List Generation Errors - 7.Dec.2005 6:25:10 AM   
sifu128

 

Posts: 23
Joined: 4.Oct.2005
From: NC
Status: offline
Here is the error breakdown

ID no: 8004011c-0521-00000000

8004011c
# for hex 0x8004011c / decimal -2147221220 :
ecNotConfigured                                             ec.h
MAPI_E_UNCONFIGURED                                   mapicode.h


ID no: 8004011c-0521-00000000

0521
# for decimal 521 / hex 0x209 :
ERROR_NO_SUCH_PRIVILEGE                               winerror.h

This can happen for a few reasons
1. If ou do not have proper permissions on your information store object. You can check this from the active directory to make sure that all of the inheritable permissions are being applied down the tree.
2. If something happened to the system attendant mailbox. The system will need to log on to this mailbox in order to gain access to the information store.
3. Invalid entries in the mapisvc.inf file. You can run oabinteg to see if this is true or not. You can download the tool from here -> http://support.microsoft.com/?kbid=907792

(in reply to mfranks)
Post #: 2

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