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PF Timed Unread notification

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PF Timed Unread notification - 13.Jan.2006 9:03:43 PM   
Bonitillo

 

Posts: 1
Joined: 13.Jan.2006
Status: offline
Hello All,

I have a public folder used by customer service departmentfor faxes and they wanted to know if there is a way to have an alert let someone know if a message has stayed in the Public Folder for over 2 hours.  Many of these faxes are orders and they want to be sure that no order stays in the public folder 2 hours without being taken care of.  The CS reps move the fax out from the folder when they have entered the information, so it does not matter if the fax is read or unread.

I have found plenty of apps that notify when a message arrives, but not when a message has been there for a certain amount of time.... Any ideas???

Post #: 1

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