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Loggin in - Security alert Dialog Box

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Loggin in - Security alert Dialog Box - 2.Feb.2006 10:59:25 AM   
molinari

 

Posts: 20
Joined: 1.Sep.2005
From: London
Status: offline
We have a user trying to use OWA and they're having a problem logging in. Everything was working fine for them up until about 2 weeks ago, when it just stopped. When they click on the Internet link to the OWA server, they’re getting a security alert dialog box informing them that the certificate has expired or is not yet valid. They click on ‘yes’ to proceed, enter their username and password but they get no further. We have about 30 people using OWA on a daily basis and no one else is having this problem, so I’m assuming the problem is between the server and their PC. Any ideas on what it could be???
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RE: Loggin in - Security alert Dialog Box - 2.Feb.2006 11:11:58 AM   
leederbyshire

 

Posts: 1356
Joined: 4.Jan.2006
Status: offline
It sounds like the SSL certificate on your Default Web Site has expired.  They only last for a year or so.  If you bought it, you will need to renew.  If you issued it yourself, you will have to re-issue.

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Lee.
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Outlook Web Access for PDA and WAP:
www.leederbyshire.com
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(in reply to molinari)
Post #: 2
RE: Loggin in - Security alert Dialog Box - 2.Feb.2006 11:14:40 AM   
molinari

 

Posts: 20
Joined: 1.Sep.2005
From: London
Status: offline
but wouldn't that affect all users of OWA??
There is only one person having a problem, it works fine for everyone else.

(in reply to leederbyshire)
Post #: 3
RE: Loggin in - Security alert Dialog Box - 2.Feb.2006 11:18:58 AM   
leederbyshire

 

Posts: 1356
Joined: 4.Jan.2006
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I would still go and have a look at the properties of your Default Web Site, just in case.  Click on View Certificate, and check the date range.  The other users might start being affected.  If the dates are okay, try going into the user's IE options, and select Clear SSL State.

(in reply to molinari)
Post #: 4
RE: Loggin in - Security alert Dialog Box - 2.Feb.2006 1:00:49 PM   
molinari

 

Posts: 20
Joined: 1.Sep.2005
From: London
Status: offline
thanks for the help.

Checked the date of the certificate and it doesn't expire until March 2006, so I'll get the user to try the 'Clear SSL State' option.

(in reply to leederbyshire)
Post #: 5

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