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RE: Exchange 2003 standard to Exchange 2003 enterprise
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 12:18:54 AM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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ok
I logged into the new account in the new mailbox store
i then sent an email
from new_user to new_user (this is the account on the new_server/new mailbox store) - no delivery
from new_user to test_user (this is an account on new_server/1st mailbox store) - no delivery
from new_user to old_user (this is an account on old_server) - delivery - but user replies are not deliver back to new_server
from new_user to external -delivery - but user replies are not delivered back to new_server
again new_server delivers mail to anyone not local to itself. and never receives any mail.
< Message edited by Cali -- 21.Jul.2006 12:20:07 AM >
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 12:33:06 AM
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Arne Lovius
Posts: 180
Joined: 23.May2006
From: London England
Status: offline
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Hi,
Did you try anabling message tracking ?
Did it show anything ?
You've proably answered this, but is there anything in the event logs ?
I would also turn on all of the Diagnostic Logging on the server for transport and the IS, then send a message and look through the event logs.
Hopefully there will be some glaringly obvious error messages inn there
Cheers
_____________________________
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Arne.Lovius@xclaimprojects.com
http://www.xclaimprojects.com
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 4:51:28 AM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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quote:
Did you try anabling message tracking ?
Did it show anything ?
You've proably answered this, but is there anything in the event logs ?
I would also turn on all of the Diagnostic Logging on the server for transport and the IS, then send a message and look through the event logs.
Hopefully there will be some glaringly obvious error messages inn there
Cheers
message tracking - umm not sure about that.. and way to verify?
it will show something if i can verify it is enabled
event logs are pretty clean.. nothing related to mail
remember my badmail folder has this scattered in it:
quote:
Unable to deliver this message because the follow error was encountered: "This message is a delivery status notification that cannot be delivered.".
The specific error code was 0xC00402C7.
The message sender was <>.
The message was intended for the following recipients.
user@company.com
ideas there?
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 3:49:59 PM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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quote:
ORIGINAL: Arne Lovius
It also might be worthwhile enabling message tracking to see if it can find where the inbound emails are failing
http://support.microsoft.com/kb/821905/en-us
not sure how i had missed that note before, but yes it was enabled and is logging. though the log files are a bit pesky to read in notepad.
quote:
ORIGINAL: Arne Lovius
Your error code is the error code for an NDR that annot be delivered
http://support.microsoft.com/kb/306043
ok I looked at that article, I had somehow stumbled upon it earlier, but the techo speak about how SMTP can/maybe/does talk sort of blew over my head, and I really didnt get a feel for resolution. As the article kind of approaches the error in a generic sense.
quote:
When an e-mail message cannot be delivered, Exchange generates a non-delivery report (NDR) delivery status notification message and then delivers this NDR message to the original message sender. If the NDR message cannot be successfully delivered, the NDR message is put in the Badmail folder.
this would be the situation exactly.. the messages to old_server never show and the sender on new_server never gets a failure.
thanks for the all the troubleshooting thus far, i feel like we are so so very close to finding the fix... keep with me.
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 5:09:51 PM
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CanDman
Posts: 1
Joined: 21.Jul.2006
Status: offline
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I hope that this hasn't been posted already but Have you Checked the SMTP relay settings. Make sure the IP of the old server has been added to list.
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 6:39:17 PM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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quote:
ORIGINAL: CanDman
I hope that this hasn't been posted already but Have you Checked the SMTP relay settings. Make sure the IP of the old server has been added to list.
thanks for the idea... for reference here is a good article describing the process:
http://www.christensen-software.com/support/config_exchange_2003.htm
mine was already set - but it might be helpful for the next person reading this thread.
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 7:55:02 PM
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Arne Lovius
Posts: 180
Joined: 23.May2006
From: London England
Status: offline
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Hi,
I think you've reached the point in time where Microsoft PSS is going to be the sensible option.
Cheers
_____________________________
========================
Arne.Lovius@xclaimprojects.com
http://www.xclaimprojects.com
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 8:03:12 PM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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ahh.. I thought for sure we were right around the corner from a huge break through.
if perhaps you or someone else might assist just a bit longer, i am guessing we can make it work.
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 21.Jul.2006 8:07:44 PM
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Arne Lovius
Posts: 180
Joined: 23.May2006
From: London England
Status: offline
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Hi,
I'm guessing that you're on the western side of the Atlantic, I'm on the eastern side, and I'm about to disappear for the weekend.
I'd love to stay and work it through, but somebody else would be complaining....
Cheers
_____________________________
========================
Arne.Lovius@xclaimprojects.com
http://www.xclaimprojects.com
========================
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 24.Jul.2006 3:16:42 PM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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quote:
ORIGINAL: Arne Lovius
Hi,
I'm guessing that you're on the western side of the Atlantic, I'm on the eastern side, and I'm about to disappear for the weekend.
I'd love to stay and work it through, but somebody else would be complaining....
Cheers
good guess. But now we start a new week... I feel confident we can conquer it.
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RE: Exchange 2003 standard to Exchange 2003 enterprise - 25.Jul.2006 3:58:05 PM
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Cali
Posts: 30
Joined: 17.Jul.2006
Status: offline
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have I worn out my welcome yet? or is the collective thought of this forum - this is a lost cause?
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