Exchange Server Forums
Forums |
Register |
Login |
My Profile |
Inbox |
RSS 
|
My Subscription |
My Forums |
Address Book |
Member List |
Search |
FAQ |
Ticket List |
Log Out
Duplicate emails
|
Users viewing this topic:
none
|
Logged in as: Guest
|
Login  | |
|
Duplicate emails - 8.Aug.2006 10:02:14 PM
|
|
|
DamianHill
Posts: 16
Joined: 27.Jun.2006
Status: offline
|
We are using Exchange 2003 standard, which we installed roughly four weeks ago. Since implementation we've had an issue where email enabled contacts receive a copy of an email for each CC in the email.
For example if I received and email and it was cc'd to three people, I would receive one in my mailbox at the office, however I have a email enabled contact in active directory that is used to send a copy of every email to my personal email account at home. The problem is that when I receive the emails in my account at home I receive four copies, the one I should receive, followed as in the example above with another three copies which correspond to one for each person cc'd in on the email. I would like to stop the duplicates and receive only the one email that I would expect to receive.
If anyone can help me on this I would be very grateful.
|
|
|
|
|
RE: Duplicate emails - 8.Aug.2006 10:50:06 PM
|
|
|
Lancy
Posts: 222
Joined: 24.Feb.2006
Status: offline
|
what client you use from home to connect to office.
what service do u use - pop3/imap/mapi?
|
|
|
|
|
RE: Duplicate emails - 8.Aug.2006 11:03:22 PM
|
|
|
DamianHill
Posts: 16
Joined: 27.Jun.2006
Status: offline
|
quote:
ORIGINAL: Lancy
what client you use from home to connect to office.
what service do u use - pop3/imap/mapi?
I do not connect directly to the office from home, the email is received in the office mailbox and then a copy forwarded onto my home email account, which is a pop account - I use the exchange general tab, and the delivery options where I am able to nominate a contact to forward mail to.
Hope that helps...
|
|
|
|
|
RE: Duplicate emails - 8.Aug.2006 11:08:34 PM
|
|
|
Lancy
Posts: 222
Joined: 24.Feb.2006
Status: offline
|
have u set a copy of message to leave on your server.
have you set forwarding from server?
do you have any rules in outlook set ?
i would start troubleshooting by deleting all rules, use mdbvu32 to check for any ocrrupt rules and delete them.
try again with no rules in place.
|
|
|
|
|
RE: Duplicate emails - 8.Aug.2006 11:26:33 PM
|
|
|
DamianHill
Posts: 16
Joined: 27.Jun.2006
Status: offline
|
quote:
ORIGINAL: Lancy
have u set a copy of message to leave on your server.
have you set forwarding from server?
do you have any rules in outlook set ?
i would start troubleshooting by deleting all rules, use mdbvu32 to check for any ocrrupt rules and delete them.
try again with no rules in place.
I leave the message in the inbox, and forward a copy on to my home email account.
The forward is set on a per user basis from the Exchange General-->Delivery Options-->Forwarding Address, checked deliver messages to both forwarding address and mailbox
I'm not aware of any outlook rules.
Will checkout with mdbvu32 and see what happens.
|
|
|
|
RE: Duplicate emails - 9.Aug.2006 6:33:04 AM
|
|
|
consultOz
Posts: 926
Joined: 11.Mar.2005
From: Virginia, USA
Status: offline
|
Do you have updated antivirus & Spam software ?
any interesting thing on the event logs?
do you see any connection you think is not legitimate, Check queues
and turn your SMTP logs
investigate firther, to see how many times an e-mail went out from your e-mail organization (Message Id)
only way to find out if message is duplicate within the company or outside , forged e-mail
ask one of the recipient send you multiple dublicated e-mails , and have a good look the headers each one
to determine what hapened...
Best
oz
< Message edited by consultOz -- 9.Aug.2006 6:35:30 AM >
_____________________________
Regards,
Oz Casey Dedeal
MVP (Exchange)
MCITP (EMA),MCITP (EA), MCITP (SA),
MCSE 2003 M+ S+, MCDST
Security+, Project+ ,Server+
http://smtp25.blogspot.com (Blog)
http://telnet25.wordpress.com (Blog)
|
|
|
|
|
RE: Duplicate emails - 22.Oct.2006 6:57:36 PM
|
|
|
easyc
Posts: 7
Joined: 11.Jul.2006
Status: offline
|
Hi, many thanks for the tip - I tried that hotfix but there was no change when I tested. I restarted the server to see if it made any difference but there wasn't.
I also found KB833992, but this has not worked either.
Do you have any other ideas?
|
|
|
|
|
RE: Duplicate emails - 23.Oct.2006 12:21:55 PM
|
|
|
jchong
Posts: 2516
Joined: 1.Dec.2005
From: Centreville, Virginia
Status: offline
|
This appears to be the default behavior after reading your question again.
Exchange Server Connector for POP3 Mailboxes deliver multiple copies of messages
http://support.microsoft.com/kb/264249
_____________________________
James Chong
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
Printable Version
