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Restore Mailbox of delete (terminated user)

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Restore Mailbox of delete (terminated user) - 31.Oct.2006 4:55:48 PM

depsci

Posts: 6
Joined: 31.Oct.2006
Status: offline

Is there a way to export to a PST file the mailbox of a deleted domain user. I have done the restore process of a database during the desired time and tried exmerge, but I get an error message in the exmerge log and the user I want is not listed

Management wants to look a past employee's email, but it seems that since the user account was removedis no longer part of the domain, I can not get to it?

Post #: 1

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RE: Restore Mailbox of delete (terminated user) - 31.Oct.2006 11:54:31 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

Does the mailbox still appear in ESM? If so, you can create a new user (without a mailbox) and reassociate the mailbox to that user.

If the mailbox no longer appears in ESM, then you can use a Recovery Storage Group.

What is the error in the ExMerge log?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to depsci)

Post #: 2

RE: Restore Mailbox of delete (terminated user) - 3.Nov.2006 2:10:05 PM

depsci

Posts: 6
Joined: 31.Oct.2006
Status: offline

Sorry for the delay to your qucik response, only 24hrs in a day ;)

The mailbox is not in the ESM anymore (deleted the user and mailbox months ago)
I followed the steps for the RSG and see the box.

I was attempting the step step process to create a PST

This is the ExMerg Log (I am assuming the three skipped are all deleted users)
****************************************************************
Microsoft Exchange Mailbox Merge Program, v6.5.7529.0
Start Logging:October 31, 2006 13:21:57
****************************************************************
[13:21:57] Logging Level: None
[13:21:57] Reading settings from file 'C:\Program Files\Exchsrvr\bin\EXMERGE.INI'.
[13:21:57] Reading list of subjects for messages to be selected from file ''
[13:21:57] Reading list of attachment names for messages to be selected from file ''
[13:21:57] List of folders to be ignored has been read. 0 folders in the list.
[13:21:57] Current machine locale ID is 0x409
[13:21:57] Operating System Version 5.2 (Build 3790)
[13:22:09] Accessing Domain Controller 'SDSI990'
[13:22:09] 'SDSI990' is running Exchange Server 2000 or later
[13:22:18] Error! Cannot identify the user with the msExchMailboxGuid \E6q\82\F3N\B0CH\B1u\91\B2y\9C\1F\21. The legacyExchangeDN is /O=DEPOSITION SCIENCES INC/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=ERICKRL.
[13:22:18] Error! Cannot identify the user with the msExchMailboxGuid u\1Cl\CE\A6\17\5EE\8A\12\9E\B4\B6E\AA\A2. The legacyExchangeDN is /O=DEPOSITION SCIENCES INC/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=PETTYMN.
[13:22:18] Mailbox '/O=DEPOSITION SCIENCES INC/OU=FIRST ADMINISTRATIVE GROUP/CN=CONFIGURATION/CN=SERVERS/CN=SDSI990/CN=MICROSOFT SYSTEM ATTENDANT' will be ignored as its DN contains strings in the ignore list
[13:22:18] Error! Cannot identify the user with the msExchMailboxGuid O\D5\BF\F2v\0C\1DO\9F\BE\E5o\3E\0E\3D\B4. The legacyExchangeDN is /O=DEPOSITION SCIENCES INC/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=MACHICAFA.
[13:22:18] Mailbox '/o=Deposition Sciences Inc/ou=First Administrative Group/cn=Recipients/cn=SystemMailbox{5E3D828B-97D9-4E03-ACF7-81E2F98FF391}' will be ignored as its DN contains strings in the ignore list
[13:22:18] Mailbox '/O=DEPOSITION SCIENCES INC/OU=FIRST ADMINISTRATIVE GROUP/CN=CONFIGURATION/CN=CONNECTIONS/CN=SMTP (SDSI990)/CN={5E3D828B-97D9-4E03-ACF7-81E2F98FF391}' will be ignored as its DN contains strings in the ignore list
[13:22:18] Found 82 mailbox(es) homed on database 'RECOVERY STORAGE GROUP/MAILBOX STORE (SDSI990)'.
[13:22:18] Skipped 3 mailbox(es) homed on database 'RECOVERY STORAGE GROUP/MAILBOX STORE (SDSI990)' because of errors.
[13:22:18] Ignored 3 mailbox(es) homed on database 'RECOVERY STORAGE GROUP/MAILBOX STORE (SDSI990)'.
[13:22:18] Found 82 mailbox(es) homed on the specified databases.
[13:22:18] Skipped 3 mailbox(es) homed on the specified databases because of errors.
[13:22:18] Ignored 3 mailbox(es) homed on the specified databases.

(in reply to uemurad)

Post #: 3

RE: Restore Mailbox of delete (terminated user) - 3.Nov.2006 3:33:38 PM

uemurad

Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline

The error is telling you that the user object doesn't exist. If you've deleted it (as opposed to disabling it) you'll need to recreate it. I found a nice explanation of things, but you'll need to filter through it to find the applicable part. Bring up the page and search for the string "error!".

http://forums.techarena.in/showthread.php?t=336793

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to depsci)

Post #: 4

RE: Restore Mailbox of delete (terminated user) - 3.Nov.2006 3:44:15 PM

depsci

Posts: 6
Joined: 31.Oct.2006
Status: offline

Thanks for the info.... OUCH, not the solution I was looking for, but atleast I have a solution

For those readers who want to know.

"In normal mail store, we could create a non-mail enabled user and connect
the orphan mailbox in storage via Mailbox Wizard. However, in the RSG, it
is not possible. We need to manually create new user and replace the
msExchMailboxGuid via ADSI."

(in reply to uemurad)

Post #: 5