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Additional Mailbox No Sent Items

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Additional Mailbox No Sent Items - 6.Nov.2006 9:35:46 AM   
morjo21

 

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Evening all,

Exchange 2003 Server.

Just setup an additional mailbox in outlook 2003. Have given primary mailbox user Send as Permission for the second mailbox.

Issue: When sending mail as the second mailbox user, outlook places the email in the sent items of the primary mailbox, and not in the sent items of the mailbox it was sent from.

any Idea?

Kind Regards
Post #: 1
RE: Additional Mailbox No Sent Items - 6.Nov.2006 9:43:00 AM   
jchong

 

Posts: 2516
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From: Centreville, Virginia
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This is by design. Third party app below.

http://www.ivasoft.biz/unisent.shtml

_____________________________

James Chong
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com

(in reply to morjo21)
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RE: Additional Mailbox No Sent Items - 6.Nov.2006 10:27:13 AM   
morjo21

 

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Damn, I dont really want to pay for a third party tool.

Does'nt make sense that sent items get placed in the primary mailbox.

any other ideas? Is it possible to create a rule to search the primary mailbox sent items for keywords and move them into the secondary mailbox? Or do you think this is not practical.

(in reply to morjo21)
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RE: Additional Mailbox No Sent Items - 6.Nov.2006 10:39:50 AM   
jchong

 

Posts: 2516
Joined: 1.Dec.2005
From: Centreville, Virginia
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Not without writing your own Outlook code. Here's something that will prompt you where to save everytime you send.

http://www.outlook-tips.net/archives/2005/20051114.htm

_____________________________

James Chong
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com

(in reply to morjo21)
Post #: 4
RE: Additional Mailbox No Sent Items - 6.Nov.2006 10:51:12 AM   
uemurad

 

Posts: 8232
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From: California, USA
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The easiest way around this is to make another Outlook profile with that other mailbox as primary to be used when wanting to "send as" that other address.  Will that work for your situation?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to morjo21)
Post #: 5
RE: Additional Mailbox No Sent Items - 6.Nov.2006 11:08:13 AM   
morjo21

 

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Thanks jchong i will test it out tommorrow and let you know how i go.

Uemurad i have proposed setting up a second profile so when the client opens outlook he can choose which profile to log in as, however this client has his email fname.lastname@companyA and he also wants a new email for an additional company he setup like fname.lastname@companyB both which are managed on a single exchange server. I was told that separate profiles will not be appropriate as he want to view incomming mail and also send mail from both email accounts throughout the day. For this reason displaying two mailboxes in outlook is convenient. I have also givin him the option to use OWA for 1 account and keep his primary account in outlook however he did not like this idea.

(in reply to uemurad)
Post #: 6
RE: Additional Mailbox No Sent Items - 6.Nov.2006 11:39:00 AM   
uemurad

 

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Joined: 7.Jan.2004
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You didn't mention how large an organization you work for, nor how important this user is.  That doesn't matter to me - you know your situation better than any of us here at the forum.

The code that James alerted you to isn't perfect (I can already imagine the same user saying he needs exactly what the code says it won't do), and seems to be a lot of additional work to support, but again that's your call.

I still think the 3rd-party solution is the best way to go.  If this person has as much influence and is as inflexible as your messages make it sound, then what would be the objection in the face of telling him that versus creating/using separate profiles?

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to morjo21)
Post #: 7

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