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RE: All disk space is gone!!

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RE: All disk space is gone!! - 3.Jan.2007 11:33:55 PM

bati

Posts: 19
Joined: 20.Dec.2006
Status: offline

that's what happens when doing a repair, as i said in my previous post, do a backup asap.

(in reply to rnichols)

Post #: 21

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RE: All disk space is gone!! - 4.Jan.2007 10:10:13 AM

de.blackman

Posts: 1482
Joined: 4.Apr.2005
From: Toronto, Canada
Status: offline

i strongly agree with Bati that a full online backup needs to be taken as soon as possible. Do you have any file level antivirus on the server? if so have you confirmed that it is not scanning any of the exchange folders or IIS folders? How do your queues look? are there any messages stuck in the queue? Another possible scenario is a looping message stuck in the queues. Stop the SMTP service temporarily when you get a chance. go into c:\program files\exchsrvr\mailroot and rename vsi1 folder to something else. Starting the SMTP service will automatically recreated this folder structure and all messages in the queue will be in the renamed folder.

_____________________________

De BlackMan
List Moderator
"Did you backup your Information Store Today?!"

(in reply to bati)

Post #: 22

RE: All disk space is gone!! - 4.Jan.2007 3:59:31 PM

consultOz

Posts: 907
Joined: 11.Mar.2005
From: Virginia, USA
Status: offline

you may want to check this out
http://support.microsoft.com/kb/555360/en-us

The EDB or/and STM Files may grow unexpected.
CAUSE

The following list contain the most common reasons for this problem:

1. Large amount of data was send from or/and into the server.

2. Worm or other type of virus may use the mail server to send emails.

3. The mail server are open to relay, and may use for SMTP traffic relay.

4. Backup/Antivirus software may harm the database stability.

5. New users was moved to the mailbox store.

sorry for the Long list but here it is

RESOLUTION

Option 1: Verity correct settings for Antivirus and Backup software:

Recommendations for troubleshooting an Exchange Server computer with antivirus software installed

http://support.microsoft.com/default.aspx?scid=kb;en-us;245822

Overview of Exchange Server 2003 and antivirus software

http://support.microsoft.com/?kbid=823166

Issues caused by a back-up or by a scan of the Exchange 2000 M drive

http://support.microsoft.com/default.aspx?scid=kb;EN-US;298924

Option 2: Defrag Exchange Databases and verity database integrity:

How to defragment with the Eseutil utility (Eseutil.exe)

http://support.microsoft.com/default.aspx?scid=kb;en-us;192185&sd=tech

XADM: Cannot Determine Free Space Available in Exchange Database

http://support.microsoft.com/default.aspx?scid=kb;en-us;186291&Product=ech

Recovery and Repair for Microsoft Exchange Server

http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/ch17.mspx

Description of the Isinteg utility

http://support.microsoft.com/?kbid=182081

Option 3: Disable unwanted relay operation:

How to Help Secure SMTP Client Message Delivery in Exchange 2003

http://support.microsoft.com/default.aspx?scid=kb;en-us;823019&Product=exch2003

Option 4: Remove third party software:

Remove third party backup and antivirus software and reboot the server.
Refer to the software manufacture for farther assistant and latest build of
the software.

Option 5: Hardware problem:

Research for hardware problem in the server disks or/and Raid adapter.

MORE INFORMATION

XADM: Troubleshooting a Rapidly Growing Information Store

http://support.microsoft.com/default.aspx?scid=kb;en-us;170361

Top support issues for the Exchange information store

http://support.microsoft.com/default.aspx?scid=kb;en-us;893083

Good Luck
oz

_____________________________

Good luck and Best Regards
Oz Ozugurlu
MVP (Exchange)
MCITP (EMA),MCITP (EA), MCITP (SA),
MCSE 2003 M+ S+, MCDST
Security+, Project+ ,Server+
http://smtp25.blogspot.com (Blog)
http://telnet25.wordpress.com (Blog)

(in reply to rnichols)

Post #: 23

RE: All disk space is gone!! - 5.Jan.2007 6:44:48 AM

rnichols

Posts: 30
Joined: 9.Oct.2006
Status: offline

Im using Symantec Mail security for Microsoft Exchange it really SHOULDNT be the problem considering they are partners with MS and built for exchange.

Relay is off... as defaulted.

I have run several backups of the store now and it continues to grow. The circular logging option i used bought me a day but the store is back down now. I have looked through everything i can find and nothing seems to fix the problem. No matter what i try it continues to get larger.

I dismounted the store earlier and im trying another repair. But i think at this time i really have to call Microsoft and open a ticket.. which means that mail will be down again today.. ungh..

(in reply to consultOz)

Post #: 24