Exchange Server Forums
Forums |
Register |
Login |
My Profile |
Inbox |
RSS 
|
My Subscription |
My Forums |
Address Book |
Member List |
Search |
FAQ |
Ticket List |
Log Out
Cannot Send email to @hotmail.com email address
|
Users viewing this topic:
none
|
Logged in as: Guest
|
Login  | |
|
Cannot Send email to @hotmail.com email address - 30.Jan.2007 9:17:37 PM
|
|
|
wajih
Posts: 6
Joined: 30.Jan.2007
Status: offline
|
Hi,
I am new to exchange 2003 I was able to configure everything properly, I have Windows2003 Server with Active Directory and DNS server installed and also have Exchange Server 2003, I am facing two problems and would really appreciate if anybody can help me.
Problem Number 1:
When I ever I try to send an email to a hotmail email address for example abc@hotmail.com it will just stuck in the queue, when I go to the queue and select delete msg with NDR this is what I get.
abc@hotmail.com on 30/01/2007 7:44 PM
This message was rejected due to the current administrative policy by the destination server. Please retry at a later time. If that fails, contact your system administrator.
<server.domain.com #4.3.2>
After doing all my research in google I heared that people are saying its a problem with DNS server and I have already played with that part by changing my DNS server to five different Servers in Exchange under SMTP settings. Now when I restart my server the email will get delivered with no problem. I also noticed that if I don't login to my server and send email to hotmail it will get delivered with no problem this only happens when I logged in so this verifies that its not a DNS issue otherwise I was not able to send email to hotmail email address. REMEMBER I can send email to @aol.com domain, @yahoo.com domain, @gmail.com, etc. with no problems, its only happen when I send email to @hotmail.com or @msn.com. Please help me as I don't think its a DNS issue or Blacklist issue. Its a fresh install with Windows2003 Server and Exchange Server 2003 with an update of SP2.
I do have firewall and I have opened both DNS PORT 53 and SMTP port 25 (that the reason I can send email to any address except hotmail/msn email addresses)
Problem Number 2:
I noticed that my Windows2003 Server restarts fines but after installing Exchange2003 Server on the same machine I cannot restart my machine it always hangs on shutting down your computer..., I have left this going on for an entire whole day (8am to 9pm) and it was still stuck, I have to shut it down by pressing the power button, it all work fine before exchange the problem only started after I install exchange please advice
Thanks in advance.
Wajih.
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 31.Jan.2007 2:33:47 PM
|
|
|
uemurad
Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
|
Problem 1:
Whenever I run into a situation where mail isn't being delivered to a particular destination, I test by using Telnet via port 25 from my outbound server to the recipient's inbound server. You will see the responses to each of the SMTP commands and that usually points me in the proper direction.
Problem 2:
Exchange will not allow your server to shutdown in some cases where there is danger of corrupting your data. Try dismounting all Stores (including public folders) first. Even if that doesn't immediately solve the slow shutdown, at least you won't endanger your Infomation Stores. Next, try dismounting the stores and stopping all the Exchange services before rebooting. That will at least tell you if it is Exchange or something else delaying the shutdown.
_____________________________
Regards,
Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 31.Jan.2007 2:40:23 PM
|
|
|
wajih
Posts: 6
Joined: 30.Jan.2007
Status: offline
|
ok so I just telnet and it works am I missing something else. Here is what I got when I telnet. the Server name and the ip address is with XX
220 XX.XXXX.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830 read
y at Wed, 31 Jan 2007 14:37:07 -0500
HELO
250 XXX.XXX.com Hello [XX.XX.XX.XX]
EHLO
250-XX.XXX.com Hello [XX.XX.XX.XX]
250-TURN
250-SIZE
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250-X-EXPS GSSAPI NTLM LOGIN
250-X-EXPS=LOGIN
250-AUTH GSSAPI NTLM LOGIN
250-AUTH=LOGIN
250-X-LINK2STATE
250-XEXCH50
250 OK
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 31.Jan.2007 2:47:35 PM
|
|
|
wajih
Posts: 6
Joined: 30.Jan.2007
Status: offline
|
Problem no. 2 is solved. I have to install SP1 for exchange and then SP2 and it fixes my restart problem now the problem is only email sending to hotmail.com addresses.
Thanks,
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 31.Jan.2007 3:05:21 PM
|
|
|
uemurad
Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
|
What about the rest of the SMTP responses? Did you successfully address the message (From and To), create the content, and have it delivered?
_____________________________
Regards,
Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 1.Feb.2007 10:08:39 AM
|
|
|
wajih
Posts: 6
Joined: 30.Jan.2007
Status: offline
|
Yeh that works fine. Remember this all works until I m not logged in to the windows and the screen is waiting for CTRL+ALT+DEL action to login.
Thanks
Wajih
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 1.Feb.2007 11:00:46 AM
|
|
|
uemurad
Posts: 8232
Joined: 7.Jan.2004
From: California, USA
Status: offline
|
In your first post you say that it works if you're not logged in and your last post says it works only while you are logged in.
Although those seem to contradict, the symptoms seem to point to something that launches when you log in (either that something allows the mail to flow or stops it from flowing). Regardless of which, I'd suggest you look there.
One way you can do that is by using the Terminal Services Manager. With nothing logged into your Exchange server, open the TSM and connect to the Exchange server. On the processes tab you can see what is running. Then log in and note any differences. Begin your troubleshooting by analyzing what those differences are.
_____________________________
Regards,
Dean T. Uemura
Microsoft MVP - Exchange (2007-2011)
exchangeguy.blogspot.com
uemurad@yahoo.com
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 1.Feb.2007 11:34:05 AM
|
|
|
wajih
Posts: 6
Joined: 30.Jan.2007
Status: offline
|
Well I will check the services to see what is stopping that email. again it only works fine when nobody is logged or stuck on power windows where it says y the systems what shutdown at that time everything works.
I will keep you posted.
Thanks,
Wajih
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 9.Feb.2007 4:29:48 AM
|
|
|
Nicodemius
Posts: 42
Joined: 25.Jan.2007
From: London
Status: offline
|
Hi
Have you check to make sure that your setting on your adsl modem is correct?
I had once a problem like this were as, it was as simple as setting the WAN Connector From PPPoE to PPPoA as specified by the ISP.
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 9.Feb.2007 11:37:43 AM
|
|
|
wajih
Posts: 6
Joined: 30.Jan.2007
Status: offline
|
I have Cable Inetenet that means I get an IP directly from ISP. I think it something in the services which is stopping emails to go it only works as soon as I reboot the PC.
My Network Diagram is like
SERVER----Switch----Unix Firewall----Cisco Router----Internet
|
Switch
|
Workstations
|
|
|
|
|
RE: Cannot Send email to @hotmail.com email address - 13.Feb.2007 5:46:11 AM
|
|
|
Nicodemius
Posts: 42
Joined: 25.Jan.2007
From: London
Status: offline
|
On your Unix Firewall(not so familar with those), have you checked the logs to see if it reports anything around the time you try to send to the hotmail.com domain?
|
|
|
|
 New Messages |
 No New Messages |
 Hot Topic w/ New Messages |
 Hot Topic w/o New Messages |
 Locked w/ New Messages |
 Locked w/o New Messages |
|
 Post New Thread
Reply to Message
Post New Poll
Submit Vote
Delete My Own Post
Delete My Own Thread
Rate Posts |
|
Printable Version
