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Mav -> OWA logon problem (3.Apr.2007 11:55:49 AM)
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Hello all,
I am hoping to get a quick answer to this as I am leaving my current job and moving to a new company and this is something that I am being asked to complete before I leave. Here is the situation.
Our company just purchased 2 Blackberry handhelds to allow a couple of managers to access their email through them. It would normally be a simple process but for some reason the two managers in question can't access our exchange server via OWA. I have tried resetting the protocols just in case, but still no go. I, on the other hand, can access it without issue. I have compared my settings to those with the two managers and I can't see anything different so I am really at a loss as to why they can't connect to OWA. I have tried both IP address/exchange and mail.server.com/exchange to access OWA and both will still not work for them but do for me.
Please, please, please, if anyone can help me I would greatly appreciate it. Thanks much.
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