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The message store has reached its maximum size

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The message store has reached its maximum size - 13.Jul.2007 12:34:23 PM   
beau71

 

Posts: 105
Joined: 18.Jul.2006
Status: offline
I have a FE/BE Exchange scenerio.

The FE Server is 2003 SP2 Standard
The BE Server is 2003 SP2 Ent

We are at 77GB and one of our users is getting a error saying:
The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, permanently (SHIFT+ DEL) delete them.

This is only happening to one user. As of right now.
This user is about to hit a 2GB mailbox size. However, there are users with mailboxes larger than that.

If all the mailboxes are on the BE server would there be no limit to the message store? Also, the FE server is reporting that it has reached its limit.

How would I start to fix this? If I have to take the FE server out of the loop, how would I go about doing that.

Thank you in advance for your help

< Message edited by beau71 -- 13.Jul.2007 12:58:52 PM >
Post #: 1
RE: The message store has reached its maximum size - 13.Jul.2007 1:21:40 PM   
ismail.mohammed

 

Posts: 3018
Joined: 9.May2007
From: India
Status: offline
hi,

first thing is it with user limitation you are talking about or std. edition exchange?

In FE what is the error message you are getting.
Is any mailbox store mounted at FE?

(in reply to beau71)
Post #: 2
RE: The message store has reached its maximum size - 13.Jul.2007 1:36:31 PM   
beau71

 

Posts: 105
Joined: 18.Jul.2006
Status: offline
There are no user limitations, all the mailboxes are stored on the BE Server (which is Ent).

I recreated the mail profile for the user and the error message went away; however, I am afraid that this may come up again in the near future.

(in reply to ismail.mohammed)
Post #: 3
RE: The message store has reached its maximum size - 13.Jul.2007 5:23:36 PM   
bookem

 

Posts: 4
Joined: 13.Jul.2007
Status: offline
It was probably a corrupt .OST file. Close outlook, rename the .OST file in C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\outlook and then re-open outlook. It will re-create the OST file for them.

(in reply to beau71)
Post #: 4
RE: The message store has reached its maximum size - 16.Jul.2007 1:22:48 PM   
beau71

 

Posts: 105
Joined: 18.Jul.2006
Status: offline
Thank you!! That's what it ended up being.

(in reply to bookem)
Post #: 5

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