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Delivery to the following recipients failed. - 2.Aug.2007 6:03:30 AM

user001

Posts: 172
Joined: 2.Jun.2007
Status: offline

Hello,

Since a external e-mail (Gmail), when I want to send an e-mail at my account Exchange (2003 Enterprise), I receive an error :

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

email@dominio.com

Final-Recipient: rfc822;email@dominio.com
Action: failed
Status: 5.1.4
X-Display-Name: email

I can't to see this mail on my Message Tracking Center.

< Message edited by user001 -- 2.Aug.2007 6:05:13 AM >

Post #: 1

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RE: Delivery to the following recipients failed. - 2.Aug.2007 8:05:47 AM

user001

Posts: 172
Joined: 2.Jun.2007
Status: offline

In websites I have seen the following solutions :

5.1.4 Duplicate SMTP address. Use LDIFDE or script to locate duplicate and update as appropriate.

Is it could to be correct?

(in reply to user001)

Post #: 2

RE: Delivery to the following recipients failed. - 2.Aug.2007 9:49:19 AM

uemurad

Posts: 8203
Joined: 7.Jan.2004
From: California, USA
Status: offline

5.1.4 indicates an ambiguous address. You need to find the object with the duplicate address and edit it. You can use a tool like LDIFDE to find the address.

Is this a user name or a generic type of address like sales@domain.com? If so, you may want to search the public folder and Distribution List objects as well.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to user001)

Post #: 3

RE: Delivery to the following recipients failed. - 2.Aug.2007 10:21:47 AM

user001

Posts: 172
Joined: 2.Jun.2007
Status: offline

I saw this article.
http://www.msexchange.org/articles/Finding-Duplicate-SMTP-Addresses.html

I checked and when I entry this command
proxyaddresses=smtp:exchange2...@ngh.net"

I get 2 results : an user and a folder public, is it normal?

(in reply to uemurad)

Post #: 4

RE: Delivery to the following recipients failed. - 2.Aug.2007 10:32:04 AM

uemurad

Posts: 8203
Joined: 7.Jan.2004
From: California, USA
Status: offline

quote:

I get 2 results : an user and a folder public, is it normal?

No, it's not normal. You need to change one of them to make your problem go away.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to user001)

Post #: 5

RE: Delivery to the following recipients failed. - 2.Aug.2007 10:41:27 AM

user001

Posts: 172
Joined: 2.Jun.2007
Status: offline

I can to see that the public folder has been created in January,26th and the user was been created long time ago too. I don't understand why it's happenning it today!

So, a SMTP address only can to be affected for 1 and only 1 object (user, or public folder, ..)?

I can to change the address of the public folder for example, but for my users they will have got troubles?

(in reply to uemurad)

Post #: 6

RE: Delivery to the following recipients failed. - 2.Aug.2007 11:19:08 AM

uemurad

Posts: 8203
Joined: 7.Jan.2004
From: California, USA
Status: offline

quote:

I can to change the address of the public folder for example, but for my users they will have got troubles?

It matters only if you are accepting outside mail directly into the public folder. If not, the SMTP address doesn't matter. Typically I find in cases like this that the mailbox needs the address more than the public folder.

_____________________________

Regards,

Dean T. Uemura
Microsoft MVP - Exchange
exchangeguy.blogspot.com
uemurad@yahoo.com

(in reply to user001)

Post #: 7

RE: Delivery to the following recipients failed. - 2.Aug.2007 12:13:52 PM