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Webmail works, Outlook doesn't.

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Webmail works, Outlook doesn't. - 9.Oct.2007 6:07:22 AM   
fontyyy

 

Posts: 4
Joined: 9.Oct.2007
Status: offline
Hi guys (and girls),

I'm network administrator on a mid sized UK college campus and we have a problem with one or two accounts;

Their mailbox will not open through Outlook (any version) but will open through webmail.

This is not a local machine or profile issue, local profiles have been removed, the accounts do not have roaming profiles and it occurs on any machine.

The mailbox can still be opened via Outlook by another user with rights to do so or by changing the profile to ask for a username and password and using another account with the rights there.

Removing the user, remaking it and relinking the mailbox also "fixes" the problem.

Any thoughts?



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PEBKAC
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RE: Webmail works, Outlook doesn't. - 11.Oct.2007 10:20:12 PM   
jimthemcp

 

Posts: 54
Joined: 19.Sep.2007
Status: offline
What version of Outlook?

(in reply to fontyyy)
Post #: 2
RE: Webmail works, Outlook doesn't. - 12.Oct.2007 5:08:38 AM   
fontyyy

 

Posts: 4
Joined: 9.Oct.2007
Status: offline
quote:

Their mailbox will not open through Outlook (any version) but will open through webmail.


http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1763294&SiteID=17 
dicusses the problem we had and the solution.

(in reply to fontyyy)
Post #: 3

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