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RE: Major Global Address List problems - 19.Nov.2007 2:07:21 PM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

Yeah I also forgot where we were - You gave me a list of actions to take, and I got stuck on Set-OfflineAddressBook, the console gives me errors due to versioning of the offline address book. Get-OfflineAddressBook confirms that the version is still 6.5 for the address book.

quote:

Can you do a new-offlineaddressbook? will it allow you to create one and what is the version?

I followed this example syntax from the MSDN - link -

[PS] C:\Documents and Settings\Administrator.DOMAIN>New-OfflineAddressBook -Name "TESTOAB" -Server exserver.domain.domain.com -AddressLists $a -Schedule "Mon.01:00-Mon.2:00, Wed.01:00-Wed.02:00"

WARNING: The offline address book has not been enabled for public folder
distribution or web distribution. Users will not be able to download the
content of the offline address book.

Name            Server             Versions            AddressLists
----                ------              --------            ------------
TESTOAB    EXSERVER    {Version4}       {Public Folders,...

[PS] C:\Documents and Settings\Administrator.DOMAIN>Get-OfflineAddressBook | fl

Server                          : EXSERVER
AddressLists              : {Default Global Address List}
Versions                       : {Version2, Version3, Version4}
IsDefault                       : True
PublicFolderDatabase   : EXSERVER\Second Storage Group\Public Folder Database
PublicFolderDistributionEnabled : True
WebDistributionEnabled             : False
DiffRetentionPeriod             :
Schedule                        : {Sun.1:00 AM-Sun.1:15 AM, Mon.1:00 AM-Mon.1:1
                                 5 AM, Tue.1:00 AM-Tue.1:15 AM, Wed.1:00 AM-We
                                 d.1:15 AM, Thu.1:00 AM-Thu.1:15 AM, Fri.1:00
                                 AM-Fri.1:15 AM, Sat.1:00 AM-Sat.1:15 AM}
VirtualDirectories                : {}
ExchangeVersion              : 0.0 (6.5.6500.0)
MinAdminVersion                :
AdminDisplayName             :
Name                                 : Default Offline Address List
DistinguishedName               : CN=Default Offline Address List,CN=Offline Address Lists,CN=Address Lists Container,CN=Domain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=domain,DC=com
Identity                                : \Default Offline Address List
Guid                                   : [.....]
ObjectCategory                  : domain.domain.com/Configuration/Schema/ms-Exch-OAB
ObjectClass                       : {top, msExchOAB}
WhenChanged                   : 7/31/2007 9:15:16 AM
WhenCreated                    : 7/19/2001 10:54:27 AM
OriginatingServer               : qssfs.domain.domain.com
IsValid                              : True
Server                               : EXSERVER
AddressLists                    : {Public Folders, All Contacts, All Groups, All Users, All Rooms}
Versions                          : {Version4}
IsDefault                          : False
PublicFolderDatabase            :
PublicFolderDistributionEnabled : False
WebDistributionEnabled          : False
DiffRetentionPeriod             : 30
Schedule                        : {Mon.1:00 AM-Mon.2:00 AM, Wed.1:00 AM-Wed.2:00 AM}
VirtualDirectories                : {}
ExchangeVersion             : 0.1 (8.0.535.0)
MinAdminVersion               : -2147453113
AdminDisplayName            :
Name                                : TESTOAB
DistinguishedName             : CN=TESTOAB,CN=Offline Address Lists,CN=Address Lists Container,CN=Domain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=domain,DC=com
Identity                              : \TESTOAB
Guid                                 :  [.....]
ObjectCategory                  : domain.domain.com/Configuration/Schema/ms-Exch-OAB
ObjectClass                     : {top, msExchOAB}
WhenChanged                     : 11/19/2007 1:01:01 PM
WhenCreated                     : 11/19/2007 1:01:01 PM
OriginatingServer               : qssfs.domain.domain.com
IsValid                         : True

[PS] C:\Documents and Settings\Administrator.DOMAIN>

So a new addresslist creates as version 8.0.. qssfs is one of our domain controllers.

(in reply to ankbomb)

Post #: 21

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RE: Major Global Address List problems - 20.Nov.2007 6:46:32 AM

ankbomb

Posts: 41
Joined: 21.Oct.2007
Status: offline

And the next question is - can your ol2007 clients download the testoab?

_____________________________

Ankur Kothari
This posting is provided "AS IS" with no warranties, and confers no rights

(in reply to Kbalz)

Post #: 22

RE: Major Global Address List problems - 20.Nov.2007 7:39:24 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

I'm not initially seeing it from my ol07, where exactly should I be looking to download it to be sure however?

(in reply to ankbomb)

Post #: 23

RE: Major Global Address List problems - 20.Nov.2007 8:45:54 AM

ankbomb

Posts: 41
Joined: 21.Oct.2007
Status: offline

Turn off cached mode and check your address book in Outlook. Anything?

_____________________________

Ankur Kothari
This posting is provided "AS IS" with no warranties, and confers no rights

(in reply to Kbalz)

Post #: 24

RE: Major Global Address List problems - 20.Nov.2007 9:09:06 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

I do not see the address book/list as an option from my client. When I go Tools -> Send/Recv -> Download address book - this error still appears: Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object cannot be found.'

The same was true for one of the users who was added as a new mailbox since the 2007 server was live and the only exchange server in the org.

(in reply to Kbalz)

Post #: 25

RE: Major Global Address List problems - 21.Nov.2007 12:51:03 PM

ankbomb

Posts: 41
Joined: 21.Oct.2007
Status: offline

Sorry man. I'm out of ideas for now.

(in reply to Kbalz)

Post #: 26

RE: Major Global Address List problems - 29.Nov.2007 4:22:43 PM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

On my client, the Global Address List is correct if I am not in Chached Mode.

My colleague and I have decided to wait for SP 1 and see if that helps anything before going around and switching client settings however.

I'll post here if SP 1 fixes our issue after its release.

(in reply to ankbomb)

Post #: 27

RE: Major Global Address List problems - 30.Nov.2007 5:11:11 AM

Henrik Walther

Posts: 6849
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: online

Any related events in the Application log on the Exchange 2007 server?

Since that error code is very general you might want to check out Dave Goldman's blog. He is the OAB guy and provide a lot of OAB troubleshooting tips over there:

http://blogs.msdn.com/dgoldman

_____________________________

HTH
Henrik Walther
Exchange MVP | MCM: Exchange 2007
MCITP: EMA, MCITP: EA, MCSE: M+S

Order my Exchange Server 2007 Book!

(in reply to Kbalz)

Post #: 28

RE: Major Global Address List problems - 30.Nov.2007 8:36:21 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

I don't know if these are related, but they have been logging as far back as the install of 2007 goes. They repeat every 15 mins or so.

Event Type: Warning
Event Source: MSExchangeIS
Event Category: General
Event ID: 9554
Date:  9/25/2007
Time:  2:22:44 PM
User:  N/A
Computer: EXSERVER
Description:
Unable to update Mailbox SD in the DS. Mailbox Guid: 8c24884a-06ee-4c1e-9f73-c02ffef9ab6e. Error Code 0x80070005
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8207
Date:  9/25/2007
Time:  2:19:01 PM
User:  N/A
Computer: EXSERVER
Description:
Error updating public folder with free/busy information on virtual machine EXSERVER. The error number is 0x80004005.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I'll also check the blog. thanks

(in reply to Henrik Walther)

Post #: 29

RE: Major Global Address List problems - 30.Nov.2007 8:49:42 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

Looks like SP 1 was released yesterday as well, we'll be moving to this over the weekend for sure.

(in reply to Kbalz)

Post #: 30

RE: Major Global Address List problems - 2.Dec.2007 5:49:08 AM

Henrik Walther

Posts: 6849
Joined: 21.Nov.2002
From: Copenhagen, Denmark
Status: online

It sounds like OABGen doesn't run properly. Again there's a lot of info about OAB issues on the mentioned blog.

_____________________________

HTH
Henrik Walther
Exchange MVP | MCM: Exchange 2007
MCITP: EMA, MCITP: EA, MCSE: M+S

Order my Exchange Server 2007 Book!

(in reply to Kbalz)

Post #: 31

RE: Major Global Address List problems - 4.Dec.2007 6:28:16 AM

Horsebox

Posts: 22
Joined: 2.Nov.2006
Status: offline

Did you get this fixed yet?
I also have this issue with Outlook 2003 clients only.
If I run oabinteg /s:mailserver/t:hierarchylist /v:2 /l it fails with
Opening the Exchange Public Folder Store.
Retrieving the message store table.
Obtaining store table properties.
WARNING: Unable to retrieve properties from the store table.
WARNING: Unable to retrieve properties for Property Tag = 0x6633000a, PR_HIERARCHY_SERVER
Property Tag Error Code: 0x8004010f
MAPI Error = MAPI_E_NOT_FOUND: The specified object was not found.
Store Offline: 1 (1 = True | 0 = False)
Possible causes for these warnings and/or errors:
1. Your public information store is offline.
Please check the exchange information store service to see if the service is started, and
or check the (ESM) Exchange System Manager to see if the public information store is mount
ed.
2. You are using a cached profile for your query. Please use an Online profile.
GetOabFolderRoot Failure: hr = 0x80004005
MAPI Error = E_FAIL: General access denied error.
Function: GetHierarchyList
Line number: 226
OABInteg-Admin_11:26:34 AM profile was found and deleted from the Windows Messaging Subsys
tem.
Logoff of profile sucessfull.
Closing MAPI session.
The MAPI subsystem was un-initialized successfully.
c:\OABinteg.txt has been closed.

Im just running on exchange 2007 and Autodiscover and OA works fine.
But still some Outlook clients get this message both on the Lan and working remotely.

(in reply to Henrik Walther)

Post #: 32

RE: Major Global Address List problems - 4.Dec.2007 7:55:18 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

Nope, and SP 1 didn't solve the problem either.

(in reply to Horsebox)

Post #: 33

RE: Major Global Address List problems - 4.Dec.2007 10:06:10 AM

Horsebox

Posts: 22
Joined: 2.Nov.2006
Status: offline

Just to update I have migrated from E03 to E07 with all the PF and IS stores dismounted - mail flow is still going through E03 -
I have gone through DGoldmans blog - and cant seen to find a fix-
Any suggestions?

(in reply to Kbalz)

Post #: 34

RE: Major Global Address List problems - 4.Dec.2007 10:13:20 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

That is a very different issue than this thread - I would guess something with the send / receive connector not pointing to the 07 server? The blog is related to address book, not mail flow.

(in reply to Horsebox)

Post #: 35

RE: Major Global Address List problems - 4.Dec.2007 10:39:09 AM

Horsebox

Posts: 22
Joined: 2.Nov.2006
Status: offline

I was just clarifying the status of the the E03 server.
We both have the same issue in that we both get the 0X8004010F error when downloading hte address book.
My client also fails when trying to connect using
oabinteg /s:mailserver /t:hierarchylist /v:2 /l
oabinteg /s:mailserver /t:oabfldcheck /v:2 /l

(in reply to Kbalz)

Post #: 36

RE: Major Global Address List problems - 4.Dec.2007 10:40:47 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

OH I thought that was some action that you just took since your first reply, sorry.

(in reply to Horsebox)

Post #: 37

RE: Major Global Address List problems - 5.Dec.2007 7:53:25 AM

Horsebox

Posts: 22
Joined: 2.Nov.2006
Status: offline

http://www.msexchange.org/tutorials/Transitioning-Exchange-2000-2003-Exchange-Server-2007-Part3.html

Even though you still have legacy Outlook clients (Outlook 2003 and earlier) in your organization, you don�t need to set up a replica for the SCHEDULE+ FREE BUSY or the OFFLINE ADDRESS BOOK system folder. This will be done automatically when deploying an Exchange 2007 Server in a legacy Exchange organization.
-------------------------------------

I setup the replica and replicated all PF's and now have dismounted the PF on E2003 server.
Some Outlook 2003 clients are still getting the message -
Does re-creating the "Default Offline Address List" over come this issue?
-------------------------------------
Using ESM on the E2003 server and choosing the E2007 server I can see all the OAB and offline public folders.
And looking at the properties which I can see for all the folders i.e
/NON_IPM_SUBTREE/OFFLINE ADDRESS BOOK/EX:/o=OU-Name/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/
And now when I double click on the following folder I get the following error:
The mail proxy for this folder can not be found. This may be due to replication delays. The mail enabled pages will not be shown.
ID no: c1038a21
Exchange system manager

/NON_IPM_SUBTREE/OFFLINE ADDRESS BOOK//o=OU-Name/cn=addrlists/cn=oabs/cn=Default Offline Address List/

Found the following article kb328740 and cant seem to find the PR_PF_PROXY

Can I fix this issue without mounting up my old PF stores?

(in reply to Kbalz)

Post #: 38

RE: Major Global Address List problems - 5.Dec.2007 8:31:56 AM

Kbalz

Posts: 33
Joined: 21.Jun.2006
Status: offline

After a bit of searching the Blog - this is topic is exactly my problem:

http://blogs.msdn.com/dgoldman/archive/2006/07/03/New-Active-Directory-objects-are-not-showing-after-Cached-Mode-clients-download-the-OAB.aspx

But the solution is to edit the registry and Outlook settings on the Client.. I'm running a pure Outlook 2007 on Windows XP sp2, single Exchange 2007 sp1 server on Windows 2003 R2 Standard x64 sp2.. probably the most basic setup an organization can possibly have.. Why should I have to go around and edit 50 registrys..? Or even writing a logon script to edit the registrys? This should be out of the box ready.

There must be something else I can do. There are other problems I think with my server's configuration, I'll keep reading.

(in reply to Henrik Walther)

Post #: 39

RE: Major Global Address List problems - 5.Dec.2007 3:23:18 PM

tturner

Posts: 4
Joined: 8.Oct.2007
Status: offline

I had a similar problem and it pretty well drove me out of my gourd.

Forgive me if this has already been tried, I went through the other posts pretty quick.

What I had to do was in the EMC, go to Organization Configuration/Mailbox/Offline Address Book, and create a new offline address book that included the Global Address List.

Go to Server Configuration/Mailbox/Database Management, and right-click a mailbox database, then go to properties/client settings. Click "browse" on the offline address book dropdown, and select the newly created offline address book. This new offline address book might take a few minutes to propogate.

On a client, get out of Outlook and open it up again and see if you are still getting the "object not found" error when trying to download the OAB.

If this works you will of course need to apply it to all mail databases that you are using.

(in reply to Kbalz)

Post #: 40