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Exchange 2003 can send but not receive email

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Exchange 2003 can send but not receive email - 26.Nov.2007 7:48:14 PM   


Posts: 1
Joined: 26.Nov.2007
Status: offline

Ok heres where I stand and I am going to try and be as detailed as possible
- I hope someone can help me get this fixed -
I am running SBS Server 2003 w/ Exchange 2003 SP2 - AD / DNS / SMTP / POP/
OWA already setup and running - My whole goal is to setup this server to
Receive email directly (host its own email) into the Distribution group so
that when user's use OWA to access their email it automatically pulls it up.
Local - domainname.local
DNS has example.org setup in Forward lookup zone along with MX record / A
and Reverse PTR
Am attempting to setup with SMTP/POP (If I can use POP) for mail.example.org
(mx points to that with the global IP of the router)

-Internet access - Broadband with router - DNS is pointed at myself
- Web cert - use the same
- Internet Email - Enable
- Use DNS to route
- Email Retreival Method - Check in "Use MS Connector for POP3 Mailboxes";
Check in "Use Exchange" - Bubble in "Email is delivered directly to my server"
- Email Domain - example.org
- Pop3 Mail accounts - 50 users setup (using port 110) - example of one with
settings below
Username = user@example.org | Mail Server = mail.example.org | Mailbox type
= Global Mailbox (can also choose exchange mailbox) | Email Domain =
- Use following sched - Every 15 Mins
- Allowing exchange to remove some email attachments and saving bad
attachement to folder

CEICW errored on email config the first time - the second time with the same
settings it successfully saved my settings -
At that point I open Outlook on my personal machine with my personal email
setup (josh@pageltechnology.com) and the josh@example.org is setup - I send a
test message from josh@example.org to josh@pageltechnology.com and I did not
receive. RD back into the server - Open IIS / SMTP Virtual Server /
example.org / Domains - Heres my list:
Example.org (local)Default
domainname.local (local)custom
* (local)custom
mail.cedarlakein.org (local)custom

If I double click on * both box's were unchecked - I checked the "Allow
incoming mail to be relayed to this domain" and left the "Use Helo instead of
ehlo" unchecked - Using DNS to route -

Once I checked the "Allow incoming mail to be relayed. . ." I was able to
send from josh@example.org to josh@pageltechnology.com and receive the mail
instantly. Performing a reply yeilds no response back - and no new email in
OWA via the user josh@example.org -

Now onto Exchange System Manager
I will start with recipient poloicy -
- Default Policy - Priority = lowest Inside the policy shows this
-Filter - (mailnickname=*)
-Email Addresses Policy -
SMTP / @example.org - is set as Primary and has a Checkmark in "This
exchange organization is responsible for all email delivery . . ."
SMTP / @domainname.local - not primary and does have a check mark in the
exchange org. is resp for email del . . .
This policy has been applied and updated.

Server (in system manager)
-HTTP - running
- IMAP4 - Stopped
- NNTP - Stopped
- Pop3 - Started - Settings below
- IP Address: Internal IP of Exchange server over 110
- Access Tab / Auth - Basic and Simple are checked (TLS IS NOT)
- Connection accepts all and there is no Certificate
- Message Format / MIME (both)
- Calendering uses recipient server
SMTP - Started - Settings below
- Ip Address - Internal IP of Exchange server over 25
- Access tab / Auth - Anonymous access is checked (resolve anonymous email
NOT checked) and Integrated Windows Auth / Users = Authenticated users submit
/ relay
- Access tab / relay - granted access to local network and local host and
checkmark for auth users successfully auth.
- Delivery tab / Advanced Delivers - 30 Hop count / FQDN = example.org / no
smart host / checkmark in perform reverse dns lookup / external DNS servers
to ISP DNS servers

System Manager / Connectors
SMTP Connector -
-General Tab - Use DNS to route / Local Bridgheads: Server | example.org (do
not allow public folder referrals is not checked)
-Advanced tab - Using EHLO not HELO / Outbound Security uses Anon / Does not
use ETRN/Turn
-Delivery options - Using custom sched.
-Address Space - TYPE = SMTP | Address = * | Cost = 1 / Connector Scope:
Entire Organization - Allow Messages to be relayed to these domains is
There is no connected routing groups, and delivery restrictions - default
messages are accepted.

POP3 Connector:
Sample Mailbox: Port 110
Username = user@example.org | Mail Server = mail.example.org | Mailbox type
= Global Mailbox (can also choose exchange mailbox) | Email Domain =
The routing rules contains the To: and the Exchange Box's they associate with.

IIS SMTP Virtual Server -
Same settings as Exchange server (if i turn off the IIS smtp then the
exchange smtp disables, enable it and exchange smtp enables) except I have no
setting to configure external DNS and now inside the domain list there is
Example.org (local)Default
* (local)custom
mail.cedarlakein.org (local)custom
domainname.local (local)custom
Example.org (local)custom

I dont know why an extra example.org got added in there but the only one I
can delete is the * -
Thats about all the info I can think to provide, for more specific answers
on any part of this or AD or anything else please ask -
Thank you for all your guys time.
Post #: 1

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