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OAB Generation Failure Event ID 9402 and 9334

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OAB Generation Failure Event ID 9402 and 9334 - 14.Jan.2008 10:43:25 PM   
jthrall

 

Posts: 7
Joined: 14.Jan.2008
Status: offline
Hi.

I had an Exchange 2007 Server with AD installed crash due to power failure.  The AD was corrupt and I had to do a complete reinstall as I hadnt taken a backup of the server yet, it failed early in the deployment process.

I managed to recover the databases and when I reinstalled, I did NOT make the Exchange Server an AD server.  I cleaned up the AD as best I could and the Best Practices Analyzer seems to be happy.  One little problem, I don't seem to have an OAL/OAB.  When I run the generate commandlet Update-OfflineAddressBook -Identity 'Default Offline Address List', it tells me that the 'Default Offline Address List' object cant be found on my Active Directory server. 

When I delete and try to recreate the Offline Address Book, I get Event IDs: 9402 and 9334 are generated.  9402 says:

OALGen failed to read the objectGuid attribute from offline address book (OAB) object '/o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address Book' in Active Direcotry. Please check security settings on this object. OAB generation will not be performed.
 
and, true to its word, I have no OAB.

Guidance is appreciated, thank you.

_____________________________

Jim Thrall, A+, MCP
Senior Technician
Help Desk Computers, Los Gatos, California
Post #: 1
RE: OAB Generation Failure Event ID 9402 and 9334 - 15.Jan.2008 3:16:37 AM   
ismail.mohammed

 

Posts: 3004
Joined: 9.May2007
From: India
Status: offline
hi mate,

Try this...
Shutdown your exchange server
restart all your GC's
and then boot up your exchange server plus clear up the application log and restart the AD topology service and see that still you are facing the problem.


(in reply to jthrall)
Post #: 2
RE: OAB Generation Failure Event ID 9402 and 9334 - 6.Feb.2008 5:55:50 PM   
jthrall

 

Posts: 7
Joined: 14.Jan.2008
Status: offline
Hi.

Rebooting the server did not help the situation.  Somone suggested that since my Exchange Server crashed and I recreated and restored it, that I should remove all references to the OAB and GAL and recreate them but I can't find a listing of what removing all references entails... or even if it is within the AD schema/configuration or in Exchange only.

Any help is appreciated, thank you

_____________________________

Jim Thrall, A+, MCP
Senior Technician
Help Desk Computers, Los Gatos, California

(in reply to ismail.mohammed)
Post #: 3
RE: OAB Generation Failure Event ID 9402 and 9334 - 21.Feb.2008 8:39:47 PM   
jthrall

 

Posts: 7
Joined: 14.Jan.2008
Status: offline
Hi.

The OAB generation problem has resolved itself with a few reboots and forced regenerations, but now Outlook 2003 clients are coming up with synchronization errors of undeterminable origin.  Any helpful clues beyond the Exchange Blog postings will be appreciated.


16:49:12 Microsoft Exchange offline address book
16:49:12 0X8004010F




_____________________________

Jim Thrall, A+, MCP
Senior Technician
Help Desk Computers, Los Gatos, California

(in reply to jthrall)
Post #: 4
RE: OAB Generation Failure Event ID 9402 and 9334 - 22.Feb.2008 12:08:57 AM   
ismail.mohammed

 

Posts: 3004
Joined: 9.May2007
From: India
Status: offline
hi,

How many users are facing the issue?
Is it specific to users or outlook or mailbox store?

I think you are not able to download OAB and when you click on send/receive you will get this error message.


(in reply to jthrall)
Post #: 5
RE: OAB Generation Failure Event ID 9402 and 9334 - 22.Feb.2008 2:31:57 AM   
jthrall

 

Posts: 7
Joined: 14.Jan.2008
Status: offline
I think all users will face this issue I have tried it on two test machines and I am getting the same error.  It had stopped for a while but started again.  So it is against the mailbox store.

And yes I get the error on send/receive.

_____________________________

Jim Thrall, A+, MCP
Senior Technician
Help Desk Computers, Los Gatos, California

(in reply to ismail.mohammed)
Post #: 6
RE: OAB Generation Failure Event ID 9402 and 9334 - 22.Feb.2008 12:13:37 PM   
ismail.mohammed

 

Posts: 3004
Joined: 9.May2007
From: India
Status: offline
hi,

If u are using Exchange 2007...
go to mailbox store properties => Client Setting Tab and confirm that Offlilne Address book has been pointed to correct Address book.

(in reply to jthrall)
Post #: 7
RE: OAB Generation Failure Event ID 9402 and 9334 - 22.Feb.2008 6:23:59 PM   
jthrall

 

Posts: 7
Joined: 14.Jan.2008
Status: offline
Hi.

There seems to be only one address book -- default.

-Jim

(in reply to ismail.mohammed)
Post #: 8

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